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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,551 Reviews
Today: 8:00 AM - 2:00 PM Closed Now
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1,551 Reviews of Sarant Cadillac - Service Center

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July 27, 2022

Service was excellent as usual. Service Team from the phone call to the time the car is ready do a tremendous job. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Sarant Cadillac responded

Thank you for taking the time to let us know hour our service team is doing, Kevin! We hope to see you again in the future. Take care!

July 25, 2022

Sarant's service staff has been consistently professional, courteous, and efficient in meeting my automotive needs for the past twelve years. This visit for an inspection and oil change was com More

by engteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Shoum
Jul 26, 2022 -

Sarant Cadillac responded

We appreciate your kind words and above all, your loyalty. Thank you for always trusting the Sarant team to take care of you!

July 24, 2022

Gerson was able to open a last minute appointment for me on a Saturday morning. Service was prompt & well done. Thank you Gerson More

by JERRYATUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Sarant Cadillac responded

Thanks for the review! We're glad to hear Gerson was able to get you in ASAP and the service team was able to get you back on the road quickly!

July 23, 2022

XT6 brought in for inspection, oil change & tire rotation. Friendly greeting when I dropped car off, done when said it would be. Everyone was very pleasant and helpful. More

by DENISEBANER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Sarant Cadillac responded

We're so glad to hear our team was able to provide you with a 5-star experience during your recent service visit!

July 23, 2022

The team at Sarant Cadillac are the best in the industry. Unfortunately, today, with the attack on gas powered vehicles, inventory is at such a low ebb, that getting loaner cars are a significant challenge More

by RAY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Sarant Cadillac responded

We're so glad to hear our team was able to make an otherwise stressful situation an easy one!

July 23, 2022

Air bag recall and was going to be charged a diagnostic fee to see why the air bag light indicator was still on after the air bag recall was completed. Geez! Not good business More

by NOTREDAME1416
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Sarant Cadillac responded

Hi there – thank you for bringing this matter to our attention. We are sorry to hear that your recent service visit was not up to par. We strive to deliver the best experience and service possible. With that being said, we would appreciate the chance to discuss this with you further and find an appropriate resolution. At your convenience, please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. Thank you.

More
July 22, 2022

Prompt help in an emergency situation, call back received, quick service in the same day More

by emval7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Sarant Cadillac responded

We're glad to hear our team was able to help you out in a pinch and get your vehicle back on the road! Thanks for taking the time to leave us a review.

July 22, 2022

They were great, I walked in, they told me a pretty accurate time that the car would be ready, but assured me I would have it back in one day. I did, and I was totally satisfied with the service. Very More

by tonygiardina
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Sarant Cadillac responded

Thank you for this great review, Tony! We're glad our team was able to help you out.

July 21, 2022

Domanick is awesome he is professional happy to give him business & referral again & again very happy with new car More

by RIZWANHADICORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Sarant Cadillac responded

Thank you for your kind words about Dominic! We’re glad he could help provide an enjoyable car buying experience for you. Please let us know how we can help again in the future, and enjoy your new car!

Jul 22, 2022 -

RIZWANHADICORP responded

Thanks a lot I have already recommended my friends & family this dealership

July 20, 2022

Great place extremely helpful staff they really value their customers.,and are very knowledgeable about Cadilac More

by ERICSCLASS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Sarant Cadillac responded

Thanks for the 5-star review! Let us know how we can help support your future vehicle needs!

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