Sarant Cadillac - Service Center

Joe Mistretta always ensures a visit where everything that needs to be done is done well, efficiently and within a very reasonable time frame. He listens to customers’ concerns and takes them seriously. that needs to be done is done well, efficiently and within a very reasonable time frame. He listens to customers’ concerns and takes them seriously. I’ve been a Sarant customer for more than 30 years because Joe makes everyone feel valued. I intend to stay with Sarant because of Joe Mistretta.. More

Service department opened on time. . I was greeted with courtesy and professionalism. Problem was resolved quickly. As usual, Joe was outstanding! . I was greeted with courtesy and professionalism. Problem was resolved quickly. As usual, Joe was outstanding! More

Beware of this dealership. I bought four Escalades over time and the last one, a brand new 21, had major engine problems. It was brought to the dealer twice and another dealer I bought four Escalades over time and the last one, a brand new 21, had major engine problems. It was brought to the dealer twice and another dealer once to fix the lifters in the engine. It was in the different service departments for about 40 days. The first engine trouble happened with only 4000 miles on it then again with 14000 miles and a third time with 20000. I received no support from the dealer when I asked for a replacement. I even asked the dealer to buy back the truck, fell on deaf ears! More

Service was excellent as usual. Service Team from the phone call to the time the car is ready do a tremendous job. Service Team from the phone call to the time the car is ready do a tremendous job. More

Sarant's service staff has been consistently professional, courteous, and efficient in meeting my automotive needs for the past twelve years. This visit for an inspection and oil change was com professional, courteous, and efficient in meeting my automotive needs for the past twelve years. This visit for an inspection and oil change was completed in near record time. More

Gerson was able to open a last minute appointment for me on a Saturday morning. Service was prompt & well done. Thank you Gerson on a Saturday morning. Service was prompt & well done. Thank you Gerson More

Air bag recall and was going to be charged a diagnostic fee to see why the air bag light indicator was still on after the air bag recall was completed. Geez! Not good business fee to see why the air bag light indicator was still on after the air bag recall was completed. Geez! Not good business More

XT6 brought in for inspection, oil change & tire rotation. Friendly greeting when I dropped car off, done when said it would be. Everyone was very pleasant and helpful. rotation. Friendly greeting when I dropped car off, done when said it would be. Everyone was very pleasant and helpful. More

The team at Sarant Cadillac are the best in the industry. Unfortunately, today, with the attack on gas powered vehicles, inventory is at such a low ebb, that getting loaner cars are a significant challenge Unfortunately, today, with the attack on gas powered vehicles, inventory is at such a low ebb, that getting loaner cars are a significant challenge. However, the team at Sarant are up to the challenge! Can the factory please send new cars? #xxx? More

Prompt help in an emergency situation, call back received, quick service in the same day received, quick service in the same day More