Back

Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,577 Reviews

1,577 Reviews of Sarant Cadillac - Service Center

Sort by
February 26, 2022

Words cannot describe what an absolute pleasure it is working with Tony DiGiuseppe. He is just incredible, caring, and so very professional, and I will only take our 4 Chevys to him. Sarant Cadillac is More

by BIGMIKECOOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Sarant Cadillac responded

We appreciate the amazing review! We look forward to your next visit!

February 24, 2022

Noise while braking continues even after 2 repair visits. A third visit will be required. More

by nicholasebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Sarant Cadillac responded

Hi there – thank you for bringing this matter to our attention. We are sorry to hear your issue has not been resolved. We want to make sure we personally address your visit and find an appropriate solution. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 at your earliest convenience. Thanks again and we look forward to hearing from you soon.

Feb 28, 2022 -

nicholasebe responded

Well, so far so good after today's service call. I appreciate the patience and dedication shown by the Sarant team throughout this effort.

February 24, 2022

GREAT CUSTOMER SERVICE GOT ME IN AND DONE IN RECORD TIME SO OTHER DEALWERS SAY THE ARE #1 THEWY ARE WRONG SARANT CADDY IS GRAET PEOPLE TO DEAL WITH JOE M SERVICE DIRECTOR IS APLEASURE TO DEAL WITH!!!! 5 V More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Sarant Cadillac responded

Thank you for your positive, ecstatic review of our dealership! We're so glad to hear that you've had a great experience with us at Sarant. See you again!

February 22, 2022

They couldn’t have been nicer , a pleasure to deal with , finished when they said they would and my car came back spotless More

by FRANKCITARELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli , Maurice Pereira
Feb 24, 2022 -

Sarant Cadillac responded

Frank, we appreciate your 5-star review! We are so glad to hear that you had such a positive experience with us. We hope to see you back soon.

Feb 25, 2022 -

FRANKCITARELLA responded

You will definitely see me back in the future for all my service work and thank you again

February 22, 2022

I am and always have been very happy with SARANT. My last 4 cars have been from SARANT - all from Anthony Soriano, who has been terrific in sales & Tony D in service - a great team!!!!!! More

by arnold789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Sarant Cadillac responded

Thank you Arnold for your continued loyalty to us! We appreciate your feedback, and we look forward to seeing you back here again.

February 10, 2022

Very friendly, beautiful service center and dealership, super fast turnaround time getting my truck done! More

by stormyc88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Sarant Cadillac responded

Thank you for the amazing feedback! It is great to hear you enjoyed your time at our dealership. We hope to work with you again soon!

February 10, 2022

Service took extremely long .There was no loaner , was told car wash was going to take 20 min and it took 1hour and 40 min total wait of almost 3 hours waiting in the waiting room to get the car back not More

by costa_natalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jm
Feb 15, 2022 -

Sarant Cadillac responded

Hi there – thank you for taking the time to let us know how we did. It is unfortunate to hear that your visit with our service department was less than stellar. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out to Joe Mistretta, our Service Manager, at 516-473-0925. Thank you for your business and for taking the time to share your experience with us.

February 09, 2022

The Service department are the best at Sarant Cadillac. Always professional and knowledgeable. Five stars every time. More

by vin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Sarant Cadillac responded

Thank you for the kind words! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

February 08, 2022

Service Manager is the best in the business. I feel like part of their family. More

by Andrew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Sarant Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for leaving us this response!

February 08, 2022

Great professional and courteous service. Always reliable and pays attention to detail. It's a pleasure to have my vehicle serviced at Sarant Cadillac. More

by Revoww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Feb 10, 2022 -

Sarant Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thanks again for taking the time to leave us this information about your recent visit. Take care!

...
66
...