Sarant Cadillac - Service Center

As always, excellence is the appropriate word to describe Sarant's Service Department.More vehicle was brought there as a result of a Roadside call. Service Dept. had me back on the road within an hour, or s Sarant's Service Department.More vehicle was brought there as a result of a Roadside call. Service Dept. had me back on the road within an hour, or so. More

THEY ARE PERFECT NEVER ANY PROBLEMS GREAT PEOPLE TO WORK JOE IS GREAT VERY EASY TO DEAL WITH. I WILL ALWAYS SERVICE AT SARANT!!! THEY TREAT YOU LIKE FAMILY JOE IS GREAT VERY EASY TO DEAL WITH. I WILL ALWAYS SERVICE AT SARANT!!! THEY TREAT YOU LIKE FAMILY More

Tony and Joe are super caring and super accommodating! I had a nail in my tire and they repaired it quickly with no problem! Thankfully, i had tire coverage. had a nail in my tire and they repaired it quickly with no problem! Thankfully, i had tire coverage. More

Joe Mistretta is an asset to the Sarant Cadillac dealership. I'm always treated great, and my service needs taken care of professionally. I own a 2012 CTS, and exclusively trust it to Sarant Cadilla dealership. I'm always treated great, and my service needs taken care of professionally. I own a 2012 CTS, and exclusively trust it to Sarant Cadillac because of Joe Mistretta! More

The service was thoughtful and thorough, and I felt meet my needs. I appreciated there quickness and efficiency in servicing my vehicle and would go back in the future. Thanks 😃 my needs. I appreciated there quickness and efficiency in servicing my vehicle and would go back in the future. Thanks 😃 More

My appt was at 9:00 AM. I made the appointment about 1.5 weeks ago. I left there at 1:00 PM. When I arrived I was told they were running late but I think you will agree a four hour wait was ridiculous. A weeks ago. I left there at 1:00 PM. When I arrived I was told they were running late but I think you will agree a four hour wait was ridiculous. At 11:30 I asked how much longer I would have to wait and the girl said they were still working on my car and I informed her that my car was still sitting in the parking lot. She thought perhaps there was someone there with the same last name as mine. In addition there were two people that came in after me and left one hour before me. I’m hoping this is my first and last time to experience this. More

Joe m is what customer plus one experience isKeep doing Joe m is what customer plus one experience is Keep doing what you doing You are the very pinnacle of Cadillac Thanks again Appreciate all you d Joe m is what customer plus one experience is Keep doing what you doing You are the very pinnacle of Cadillac Thanks again Appreciate all you do More

Great serviceAlways treated like vip . Thanks for Great service Always treated like vip . Thanks for wonderful experience. Good good good good good Good good good good good Good good good good good Great service Always treated like vip . Thanks for wonderful experience. Good good good good good Good good good good good Good good good good good More

Sales and service have kept me in a Cadillac for my last five leases. Great place to do business, and my service agent makes what is an inconvenient pain, a piece of cake. Joe is efficient, friendly five leases. Great place to do business, and my service agent makes what is an inconvenient pain, a piece of cake. Joe is efficient, friendly, and extends personal care to my service experience. More

Dealer did not bill what he stated. He stated the remote battery is covered. Then he charged for this. I have a tire protection plan. He said tire rotation will not be covered any more. On my previous car l battery is covered. Then he charged for this. I have a tire protection plan. He said tire rotation will not be covered any more. On my previous car leases, all oil changed were covered for the duration of lease. He said it is no more covered on this lease. Summary: It is not the same Cadillac service standard what we are getting on our current lease, what we got during our previous leases - the reasons we like Cadillac. More