Sarant Cadillac - Service Center

While my experience was pleasant, it did not seem welcoming or friendly as expected. Past visits including the purchase were friendlier and made me feel welcome. welcoming or friendly as expected. Past visits including the purchase were friendlier and made me feel welcome. More

Joe helped me from my 1st phone call telling him my problem until my Cue screen was installed. He was a pleasure to deal with. Great service. problem until my Cue screen was installed. He was a pleasure to deal with. Great service. More

With appointment waiting 2 1/2 hours, which I pushed them, for oil change/inspection is crazy. Jiffy lube does in 1/2 hour. Ok them, for oil change/inspection is crazy. Jiffy lube does in 1/2 hour. Ok More

Service people are always friendly and helpful. Have been dealing with Joe Mistretta for more than 20 years and he is a big part of why I always come to Sarant. dealing with Joe Mistretta for more than 20 years and he is a big part of why I always come to Sarant. More

To get a phone call at nearly 4 pm saying you don’t have the recall part for my vehicle was horrible customer service. On top of that, oh no there are no loaner vehicles. My appointment was made 2 weeks a the recall part for my vehicle was horrible customer service. On top of that, oh no there are no loaner vehicles. My appointment was made 2 weeks ago. I am in the system so you had my Vin numbers and make and model. No, my Car is not brand new, it is a very clean older car with low miles. We see how you take care of those people. Never again. I should have stayed away as warned by my brother!! Extremely poor customer service. More

THEY ARE PERFECT NEVER ANY PROBLEMS GREAT PEOPLE TO WORK JOE IS GREAT VERY EASY TO DEAL WITH. I WILL ALWAYS SERVICE AT SARANT!!! THEY TREAT YOU LIKE FAMILY JOE IS GREAT VERY EASY TO DEAL WITH. I WILL ALWAYS SERVICE AT SARANT!!! THEY TREAT YOU LIKE FAMILY More

As always, excellence is the appropriate word to describe Sarant's Service Department.More vehicle was brought there as a result of a Roadside call. Service Dept. had me back on the road within an hour, or s Sarant's Service Department.More vehicle was brought there as a result of a Roadside call. Service Dept. had me back on the road within an hour, or so. More

Joe Mistretta is great. He's very personable. I connect with Joe Via Text or phone call. He's always there when I need a question answered or need a appointment. Don't let this guy leave. He's a asset to S with Joe Via Text or phone call. He's always there when I need a question answered or need a appointment. Don't let this guy leave. He's a asset to Sarant More

I had nothing but good service buying my car and when I went for maintenance. I would highly recommend this dealership. Everyone there was friendly. went for maintenance. I would highly recommend this dealership. Everyone there was friendly. More

The service was thoughtful and thorough, and I felt meet my needs. I appreciated there quickness and efficiency in servicing my vehicle and would go back in the future. Thanks 😃 my needs. I appreciated there quickness and efficiency in servicing my vehicle and would go back in the future. Thanks 😃 More