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Sarant Cadillac - Service Center

Farmingdale, NY

4.4
1,582 Reviews

1,582 Reviews of Sarant Cadillac - Service Center

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December 15, 2020

ALWAYS GREAT, AND HELPFUL AND COMPLETE.THE STAFF COULD ALWAYS GREAT, AND HELPFUL AND COMPLETE. THE STAFF COULD NOT BE BETTER AND ARE ALL VERY KNOWLEDGEABLE. IT IS A PLEASURE TO BRING THE CAR THERE. More

by dalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Abe Kolat
Dec 17, 2020 -

Sarant Cadillac responded

Thanks for the great review! We're glad to hear that our team was able to provide a fantastic customer service experience and get you back on the road quickly and safely. We appreciate your business and look forward to seeing you back in the future!

December 14, 2020

Thanks for always taking such good care of our car, and always taking good care of us!! Maurice and Joseph in service are always looking out for our best interest. Best wishes always to your entire team! More

by JesseW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 15, 2020 -

Sarant Cadillac responded

Jesse, thanks for choosing Sarant Cadillac for your recent service appointment! We're always grateful for the opportunity to work with you, and we're glad to hear that you enjoy dealing with Maurice and Joseph - they're the best! Best wishes to you and Gordon, please let us know whenever we can help you out again in the future!

December 11, 2020

Friendly Reliable clean waiting area ,coffee tea Friendly Reliable clean waiting area ,coffee tea available while you comfortably wait, expensive but worth it, you get peace of mind knowing your ca More

by LAFUEGO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Sarant Cadillac responded

Thank you for taking the time to review us! We are delighted to hear that your recent service visit was an enjoyable one. Please let us know how we can assist with any future auto needs!

December 10, 2020

I have been dealing with saran Cadillac for now approximately 30 years I’ve had other cars nobody stands up to the service department they are courteous I get my car back clean there a pleasure to More

by Mazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Sarant Cadillac responded

Thanks for the excellent 5-star rating! This is what we strive for! We pride ourselves on knowledgeable and helpful staff members, like Joe. We appreciate your business and look forward to seeing you again!

December 10, 2020

Service at Sarant is always a pleasure. The people that work there especially the service manager Joe Mistretta are helpful and courteous. Car was ready when promised. More

by Cadi Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Sarant Cadillac responded

This is what we strive for! We truly appreciate you taking the time to share your experience with us! Thank you for your kind words about Joe. We’re glad he could help provide an enjoyable service experience for you. Thanks for stopping by and we look forward to seeing you again!

December 04, 2020

FRIENDLY SERVICEEVERY ONE IS VERY HELPFUL IT IA ALMOST FRIENDLY SERVICE EVERY ONE IS VERY HELPFUL IT IA ALMOST 12 YEARS I AM VERY HAPPY WITH SARANT CADILLAC. LOOKING FORWARD TO HAVE MY NEXT SUV! THANK More

by SUSHILHLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Sarant Cadillac responded

Thank you for telling us how we are doing! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. We hope we can see you again soon!

December 04, 2020

Been going to your dealer for many years .the staff is great from beginning to end .you get greeted at the outside garage door once in the shop the service manager ,advisor and mechanic greeted me ..I did More

by john.k2258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 08, 2020 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We’re happy to hear that our service team took great care of you! Thank you for your business and we hope to take care of any of your future car needs!

December 04, 2020

Salesman, John Nassour was knowledgeable and professional. Second time I leased a car from Sarant and equally pleased this time even though there is a dealership very close to my home. More

by HDUBROW
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Sarant Cadillac responded

Thank you for leaving us this great review! We are glad to hear that John was able to help you and provide you with a great experience. Let us know how we can help with any future car or service needs you may have!

December 03, 2020

I have been a customer for many years and the service department workers are always very nice to me and take care of my cars well. More

by ANGELA.KOWALCZYK1977
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Dec 04, 2020 -

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We’re happy to hear that our service team took great care of you. If you ever need help in the future, we’re always happy to do so!

December 03, 2020

I w3as notified by Tony about two recalls for my car. I scheduled an appointment Tony greeted me and told me that each recall would be handled and while I was there I also requested an oil change which was More

by gregbar11
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Sarant Cadillac responded

We are glad that Tony was able to provide you with a great experience. We appreciate your recommendation and 5-star rating and we hope to see you again soon!

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