Savage 61 Chrysler Dodge Jeep RAM - Service Center

Service department is a joke. I am beyond furious with this dealership currently. My girlfriend has a 2018 Jeep Compass that burns a ton of oil with only 40,000 miles on the engine I am beyond furious with this dealership currently. My girlfriend has a 2018 Jeep Compass that burns a ton of oil with only 40,000 miles on the engine. I brought it to Savage CDJR for this issue. We paid $100 for the oil change to start the consumption check progress and then we're told to bring it back every 1000 miles that it is acceptable to burn two quarts every 1000 miles (are you buying this? Because I'm not) citing that the 0w20 oil they use is thinner and meant for better fuel economy. (Toyota and Honda use this same grade oil and they don't burn through it) So we went through the process returning twice within the mileage requested. After the second time they said to bring it back after 1500. Today I took it back after reaching the 1500 mile mark only to be told that Jeep has changed their policy and I would have to pay for another oil change long before the car is due for one. Also previously had an issue with the car randomly throwing a check engine light and going into limp home mode. Savage tells us it's a software update that FCA hasn't released yet. Car continued having issues. Savage refused to look at it and told us to take it back to the dealer that we bought it from which is a greater distance away. Took it to them and they had the check engine solved within a day. This dealership is full of lies and deceit. Find a better place to get your car serviced.u More

Had my differential fixed cause of a hole in it. also transmission updated. I know it was under warranty but it saved me almost $1800. Very pleased with service and John. Thank you very much Savage transmission updated. I know it was under warranty but it saved me almost $1800. Very pleased with service and John. Thank you very much Savage More

Very helpful with service related questions! Brian is super helpful whenever I called for service assistance. Appointments are made in a timely fashion and questions are always answered! Appre Brian is super helpful whenever I called for service assistance. Appointments are made in a timely fashion and questions are always answered! Appreciate your help! Helena💫 More

Excellent service for my new Jeep! Joe has been a great help in assisting me with Jeep service related issues. He made sure everything was thoroughly checked before returning the vehi Joe has been a great help in assisting me with Jeep service related issues. He made sure everything was thoroughly checked before returning the vehicle to me. He went above and beyond to assist with all questions I had regarding my vehicle. I would highly recommend this dealership for your next car. There is service after the sale! Thank you, Helena💫 More

Stopped by for service and Jason helped me with a question I had on my Jeep Wrangler. Even after the sale Jason and the rest of this dealership really know how to treat a customer. question I had on my Jeep Wrangler. Even after the sale Jason and the rest of this dealership really know how to treat a customer. More

When ever I have concerns about my Jeep, I can always count on Robert Thomas to point me in the right direction. If you are looking to buy a new or used vehicle, have a talk with Robert. You won't be dis count on Robert Thomas to point me in the right direction. If you are looking to buy a new or used vehicle, have a talk with Robert. You won't be disappointed. More

Jason and Tim are second to none I can’t and won’t go anywhere else please go see them you will not regret it!! anywhere else please go see them you will not regret it!! More

Thanks to everyone that helped us get approved when others said no. Wonderful staff. We have tried many places and got no’s but finally got a yes at Savage others said no. Wonderful staff. We have tried many places and got no’s but finally got a yes at Savage More

Unhappy I called and was placed on hold for awhile. Hung up and tried again. When I brought up my issue he was not very professional. Kinda rude for someone w I called and was placed on hold for awhile. Hung up and tried again. When I brought up my issue he was not very professional. Kinda rude for someone who is a sales person. More

Excellent service Always a pleasure dealing with Jason and the staff at Savage 61. Jason was very helpful and is committed to provide the best service to his customers. Always a pleasure dealing with Jason and the staff at Savage 61. Jason was very helpful and is committed to provide the best service to his customers. I would highly recommend anyone to see Jason for their next vehicle. More