Sayville Ford

Service department is horrible!!!!!!!!! Spent over 11,000 dollars in 6 months I was sold stuff I didn't need came in for a 2,400 dollar exhaust manifold job on a 6.7 Diesal the mechanic snap Spent over 11,000 dollars in 6 months I was sold stuff I didn't need came in for a 2,400 dollar exhaust manifold job on a 6.7 Diesal the mechanic snapped a stud on a 2016 f350 I was charged for his mistake .on the day of pickup they tell me this. Then I was charged over 5,000 dollars the managers do not care they will suck you dry.they were supposed to have truck 6 days I got it 4 weeks later. 10 days after receiving truck back I was climbing a hill in pa no turbo come to find out mechanic broke electrical clip to turbo used a grey silicon to glue together that fell out. I had to get towed up hill what a nightmare!!!!! Upon inspection I realized bolts were missing upon assembly I have all pictures to prove the quality of work here apaynetrucking@aol.com and the customer is always wrong to these people keep a eye on you parts list they tried marking my parts up 15 percent more then if I went to counter myself and paid very sneaky in service you will get robbed !!!!!!!. Apparently I'm not the only one customer service at ford headquarters says there some issues at this service if I was the owner there would be a lot of firing going on. Don't trust Kenya the service advisor she lied to my face then stated I'm a Christian I don't lie what a nightmare of a experience!!!!!! More

Bob Pollizatto is a pleasure to do business with. We have been doing business with Bob for approximately 25 years now. He offers the best deal he can get. He's very informative and doesn't try to pers We have been doing business with Bob for approximately 25 years now. He offers the best deal he can get. He's very informative and doesn't try to persuade you to order things that aren't necessary. He always take all the time we need to show you how to set up your phone and go over all the bells and whistles in your new vehicle. He's very patient and answers any and all the questions we may have. We always walk out of Sayville Ford never feeling that we have been taken advantage of and look forward to the next time when we order another new vehicle with Bob. It doesn't hurt that we have a few things in common too like camping in Montauk. We always share our stories. Over all, we love Bob and again, look forward to doing business with him in the future. Thank you Bob, for everything you have done for us over the last 25 years. He is an awesome salesman and should be rewarded for that. Sincerely, Sharon and Brian O'Donovan More

Loving My Fusion Energi! Charlie Spears was a wonderful salesperson to deal with. He helped me get the car I wanted for a price that I wanted. It's a great car! And Charlie wa Charlie Spears was a wonderful salesperson to deal with. He helped me get the car I wanted for a price that I wanted. It's a great car! And Charlie was so easy to communicate with throughout the whole process! More

Great Experience! Woking with Joe and the rest of the personnel at Sayville was a great experience! They helped us get our dream car! I cannot say enough of all the te Woking with Joe and the rest of the personnel at Sayville was a great experience! They helped us get our dream car! I cannot say enough of all the team did. Thank you so much! More

Tony Aiello Tony is a good listener and does not over state what he can deliver, very attuned to your needs. In my opinion, he is a top salesman and should be com Tony is a good listener and does not over state what he can deliver, very attuned to your needs. In my opinion, he is a top salesman and should be commendedfor a job well done More

Positive car buying experience Bob Pollizato was my sales person. Seven and a half years ago I bought a Ford Fusion with Bob as my salesperson. When I was ready to buy a new Fusion, Bob Pollizato was my sales person. Seven and a half years ago I bought a Ford Fusion with Bob as my salesperson. When I was ready to buy a new Fusion, I chose to go back to Sayville Ford and was pleased that Bob was still there. During that time period, the dealership has become much more client-centered - no pressure, which makes the whole process less stressful. When I picked up the car, Bob spent almost an hour and a half going over all the features of the car, especially the radio, the headlights and the windshield wipers. In seven and a half years when it's time for a new car, Bob and Sayville Ford are my first go-to. My old car was always serviced at this dealership. The mechanics are professionals. More

Very client-centric dealership My experience with Sayville Ford's team was extremely rewarding. They made administrative/paper work extremely understandable. Charlie was friendly to My experience with Sayville Ford's team was extremely rewarding. They made administrative/paper work extremely understandable. Charlie was friendly to both my husband and me. He explained all the aspects of the car in detail. Also he accommodated our time for picking up our brand new Ford Escape. He represented Ford in highly professional way. Through my experience with Sayville Ford I would highly recommend this dealership and Charlie to anyone who are interested in buying Ford cars. More

Flawless purchase beyond expectations Cliff Korade was my sales person. Cliff went above and beyond to make the purchase of my F250 a perfect transaction. I cannot thank Cliff and Sayville Cliff Korade was my sales person. Cliff went above and beyond to make the purchase of my F250 a perfect transaction. I cannot thank Cliff and Sayville Ford enough for my purchase More

Tony Aiello is the only reason I stuck with Ford After some very frustrating experiences with Ford the ONLY reason I stuck with them is the friendliness, patience and professionalism of Tony Aiello . After some very frustrating experiences with Ford the ONLY reason I stuck with them is the friendliness, patience and professionalism of Tony Aiello . He really took the time to listen to my needs and concerns. I also thank Kenya for directing me to Tony when I was ready to give up on them. I am very pleased with my new car and as long as he is there look forward to a continuation of professional service from Sayville Ford. I look forward to getting the high quality vehicle and service I expect as the Ford standard. More

A difficult purchase made easy The main reason this experience was made less difficult was the sales representative Tony Aiello . Tony never pressured us for a decision and he helpe The main reason this experience was made less difficult was the sales representative Tony Aiello . Tony never pressured us for a decision and he helped us every step of the way. When i go back for that 2018 Mustang I will see Tony first. All around good experience,sales ,finance and the service department where I have been taking our other Fords for years. More