Schaller Acura

Terrific Sales People I returned to Schaller to purchase a new car after a great buying experience several years ago. The Schaller team is extremely knowledgeable, friendl I returned to Schaller to purchase a new car after a great buying experience several years ago. The Schaller team is extremely knowledgeable, friendly, and treats their customers like family. The sales staff is very thorough and takes great care to ensure customers are informed both before and after the purchase. More

Great dealership! Worth the 750+ mile trip. Have had extremely good experiences with Schaller for at least 25 years. This relates to the purchase or lease of new Acura's when we lived in CT an Have had extremely good experiences with Schaller for at least 25 years. This relates to the purchase or lease of new Acura's when we lived in CT and now residing in North Carolina. Their management/sales team as well as their service staff (when we lived in CT) were, and still are, exceptional. This is the second Acura that we've leased since moving to NC (in 2007) and we'll be going back in the Spring for another replacement vehicle. The quality of their attentiveness to detail, courtesy, and friendliness, in our opinion cannot be matched. Probably the biggest factor in our continuing to make the trip for our new vehicles is the trust that we have in this dealership's staff. This has been reinforced many times over the 25+ years. That is why we did not have any problem dealing with Teri in coming up with a satisfactory deal via the Internet. More

No pressure! Awesome People! So I was online searching for a car and came across one on Schaller's website. I emailed an inquiry and within minutes I got a reply. I showed up the So I was online searching for a car and came across one on Schaller's website. I emailed an inquiry and within minutes I got a reply. I showed up the next day and test drove an Acura ILX and loved it. My salesman wasn't the typical "car sales-manny", he didn't pressure me or try and talk me into anything which was great. After I test drove it, I met with the financial manager and he promised he would get me the best interest rate and he did. Great experience, I drove my car home tonight and it's amazing. More

Best car buying experience Rob Horton was kind, courteous and friendly. I purchased a 2017 MDX and never felt pressured. I will go back to Schaller Acura, or where ever Rob i Rob Horton was kind, courteous and friendly. I purchased a 2017 MDX and never felt pressured. I will go back to Schaller Acura, or where ever Rob is working, to get my next new car. More

Good experience I leased a 2017 RDX from this dealership. Teri Lupachhino was very helpful and knowledgeable about the product. They were very fair on price. Easy to I leased a 2017 RDX from this dealership. Teri Lupachhino was very helpful and knowledgeable about the product. They were very fair on price. Easy to deal with. More

Honesty-Integrity-Loyalty Everyone who's ever purchased or leased a vehicle can relate to the fact of how important it is to trust the individuals you work with. We purchased o Everyone who's ever purchased or leased a vehicle can relate to the fact of how important it is to trust the individuals you work with. We purchased our first vehicle from Schaller Acura in the year 2000. Our latest purchase 11/2016 was our fifth from them and that might not be rare in the auto industry but the fact that we worked with the same General Manager, Sales Consultant and Finance Manager is. That is virtually unseen in this industry today! They must be doing something right and my wife and I can attest to that. No pressure, bait and switch, scare tactics, etc. all the stuff you experience at many other dealers. Teri Lupacchino is absolutely the most professional sales consultant we’ve ever worked with. Our latest experience was great; they really make the delivery process very enjoyable and personal. As a side note, we stopped in on a Sunday just to window shop (not expecting them to be open) and it was a day when Teri was not in, we told Rob Horton that we would only purchase from Teri and he was completely understanding but still went above and beyond to help us understand and view our options, that in itself is also unheard of in today's auto buying experience. If you want to have the experience you deserve in purchasing a vehicle we would highly recommend visiting Schaller. More

Great Staff This was the easiest car buying experience I've had. Teri was terrific in explaining different models, features and having me test the cars on differ This was the easiest car buying experience I've had. Teri was terrific in explaining different models, features and having me test the cars on different types of roads. Not your typical "once around the block". Brian made the paperwork simple and quick. The service dept. was accommodating when I needed to return for the installation of parts not available at time of purchase. More

4 Acura's and LOVE EVERYONE OF THEM I am the proud owner of 2 - 2004 MDX, a leased 2014 MDX TECH and a Brand new 2017 RDX. The service department at Schaller is a 5 STAR group. This dea I am the proud owner of 2 - 2004 MDX, a leased 2014 MDX TECH and a Brand new 2017 RDX. The service department at Schaller is a 5 STAR group. This dealership from Teri(sales) to Dave(service) want to make your experience as smooth and comfortable as possible. They achieve this each and every time I pull my var into the dealership. BUY FROM SCHALLER More

Good Service Before the Sale The sales team was very helpful in showing the car, explaining the options, test drive, etc. Jeff and James were friendly, knowledgeable, and service The sales team was very helpful in showing the car, explaining the options, test drive, etc. Jeff and James were friendly, knowledgeable, and service oriented. Post sale, dealing with the business manager was difficult at best. Rude service and a less than accommodating approach made things more difficult than necessary, and almost cost them the sale. More

5 star thank you we love are new used car you everyone there was very kind and honest we drove over an hour to this dealership and it was well worth it thank you we love are new used car you everyone there was very kind and honest we drove over an hour to this dealership and it was well worth it More