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Schaller Honda
New Britain, CT
1,091 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,091 reviews
January 22, 2026
They were patient with me and took into consideration what I was looking for to buy, and at the price I wanted my payment to be. what I was looking for to buy, and at the price I wanted my payment to be. More
by Aaron
Verified Customer
January 21, 2026
My experience was positive. I'd highly recommend the dealership to anyone. Lorrain is an awesome dealer. I'd highly recommend the dealership to anyone. Lorrain is an awesome dealer. More
by wdterry63
January 20, 2026
It was a seamless experience Lori was great and bent off backwards to make sure I was happy backwards to make sure I was happy More
by danielleesmith1
January 15, 2026
Everything went smoothly the only thing a had a issue with is vibration in my xxx 80 mph so I had to bring it back yesterday for them to fix which they did I love the car with is vibration in my xxx 80 mph so I had to bring it back yesterday for them to fix which they did I love the car More
by skylerprinccess
Employees Worked With
David
January 14, 2026
I work with Jarveris Jinks each time I do a lease. He is always helpful and willing to meet me where I am financially. He always makes sure I find a car that I really want. He is always helpful and willing to meet me where I am financially. He always makes sure I find a car that I really want. More
by nicole.mariee126
January 07, 2026
Helpful and really understanding! !!! Excellent Customer Service Understanding and great to work with!!!!! Fun and compassionate about cars !!! Excellent Customer Service Understanding and great to work with!!!!! Fun and compassionate about cars More
by laroyce55
December 31, 2025
I was totally impressed with the quality of the customer service! J.J. Jinks was incredible, start to finish. It’s clear why Schaller is such a well trusted dealership in the Hartford County! service! J.J. Jinks was incredible, start to finish. It’s clear why Schaller is such a well trusted dealership in the Hartford County! More
by paulette.studley
Employees Worked With
