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Schaller Honda
New Britain, CT
844 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 844 reviews
August 14, 2024
Sent my car in for damaged to my 2024 outback . Had a coffee spillage from the impact on driver side. I asked if they cleaned the coffee splatters and they said yes, car was detail . When I got in Had a coffee spillage from the impact on driver side. I asked if they cleaned the coffee splatters and they said yes, car was detail . When I got in to my car they did not clean the car/spillage. Not happy that they don't listen. More
by nike4201972
Verified CustomerEmployees Worked With
Body shop
August 13, 2024
Amazing help on getting us approved on the worst of circumstances, and the service was great as well as the Allstate insurance incentives is a great plus . circumstances, and the service was great as well as the Allstate insurance incentives is a great plus . More
by lewisrivera99
August 13, 2024
Great dealership! I have bought several vehicles from Schaller Honda. Great service department. Salesman have always been great for taking care of my needs. I have bought several vehicles from Schaller Honda. Great service department. Salesman have always been great for taking care of my needs. More
by dajuddjr13
August 13, 2024
Helpful video and quick service provided. Helpful review of end result and next steps for next visitors Helpful review of end result and next steps for next visitors More
by andreada_kap
Employees Worked With
August 13, 2024
It’s all money for servicing. My car is making noise since I bring it from the service center. I didn’t bring it back, they might going to charge me for that as well. Thanks Schal My car is making noise since I bring it from the service center. I didn’t bring it back, they might going to charge me for that as well. Thanks Schaller Honda, I won’t come again More
by nagjagan
Employees Worked With
I don’t remember
August 12, 2024
Good service, but disappointed had to replace same part I had replaced five years ago at Schaller. (not cheap--over $1,000.00 to replace, including labor.) had replaced five years ago at Schaller. (not cheap--over $1,000.00 to replace, including labor.) More
by TL
Employees Worked With
Dylan.
August 07, 2024
Brought the car in to check why the tires are loosing pressure. The passenger rear was losing the mist. It was down to 24 psi. They found a small nail and repaired it. I asked why the warning light didn’ pressure. The passenger rear was losing the mist. It was down to 24 psi. They found a small nail and repaired it. I asked why the warning light didn’t go on and the technician wasn’t sure why. Came back with my dad and he asked why didn’t the technician check to see if the sensor maybe was faulty but got no good answer from the Representative. First he said he did check then he said he didn’t. He said next time you bring it we will have them check the sensors. That should had been done as I feel is a safety issue. so if the tire is low it might not warn me at this point. Shouldn’t have to go back and forth. More
by vasiliosfi
Employees Worked With
Worked with a different Rep. Not this people
August 07, 2024
Everyone was very helpful. They got me in and out quickly. I’m very satisfied with this dealership. They got me in and out quickly. I’m very satisfied with this dealership. More
by kylemcgill413
August 07, 2024
Good service, got the car on time based on discussion with service advisor. The repairs were performed as per expectation. with service advisor. The repairs were performed as per expectation. More
by joshivaibhavm
Employees Worked With
August 05, 2024
We did not work with Dylan Celone. Eli was our sales rep. He made the process of buying a car very easy. We couldn't have asked for a better experience. Eli and Frank made the whole pr Eli was our sales rep. He made the process of buying a car very easy. We couldn't have asked for a better experience. Eli and Frank made the whole process go very smoothly. I will gladly recommend Schaller Honda and Eli to anyone I know who is looking for a car. More
by alitke
Employees Worked With
Other Employees :
Michael Eli------- (I don't remember his whiole last name.)
