Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
844 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 844 reviews
August 05, 2024
I had an amazing experience. Everyone that assisted me was super helpful, and kind during the process of getting a new car. They answered all of my questions, as well as provided Everyone that assisted me was super helpful, and kind during the process of getting a new car. They answered all of my questions, as well as provided me with information that was necessary during the process. I am grateful for everyone and love my new car two weeks in. More
by Devan Alleyne
Verified Customer
August 04, 2024
Excellence costumer service, and when the extra mile to exceed costumer satisfaction. Caring and happy service exceed costumer satisfaction. Caring and happy service More
by sandracolon2006
Employees Worked With
August 04, 2024
Excellent service with everything running smoothly. Had no issues going through the whole buying service. Had no issues going through the whole buying service. More
by k.dofori
August 01, 2024
Dylan is a fantastic manager and pays attention to his customers and all the details requested. Thank-you for the great service oil change check up visit. Please let Dylan know how much I appreciate his p customers and all the details requested. Thank-you for the great service oil change check up visit. Please let Dylan know how much I appreciate his professionalism and expertise. He is nice to everyone. There were others involved but I did not take their names. The on line review required me to rate other people I do not know and did not work with. Because of the great experience I gave them all a five star review however I cannot honestly say i worked with any of them. I do not understand by the review is requiring me to write, it just says keep going! More
by MNAGY1
Employees Worked With
Other Employees :
Dylan in service
August 01, 2024
dylan communicated well, explaining process. He reviewed the findings from serv ice and overall did a good job He reviewed the findings from serv ice and overall did a good job More
by kmkim7301
Employees Worked With
August 01, 2024
I used the New Britain autobody shop to reapply ceramcoat to my bumper that was replaced. I work with Noida Ortiz. She was amazing. She provided outstanding customer service. Everything went smoothly with th to my bumper that was replaced. I work with Noida Ortiz. She was amazing. She provided outstanding customer service. Everything went smoothly with the repair and the insurance adjuster. More
by susan.roarty
Employees Worked With
No Ida
August 01, 2024
Not bad all went well. I was able to go home in a safely time. I was able to go home in a safely time. More
by jose.vigo6374
July 31, 2024
Nice muy buen servicio y atenciones en todos los servicios atenciones al cliente bien 🙏lo recomiendo servicios atenciones al cliente bien 🙏lo recomiendo More
by franklindj8
July 25, 2024
Desire was very helpful and consumer oriented . The rest kind of runs a little wobbly .Some pieces didn't much. What sale person and contract person said wasn't muching.and that it is questionabl The rest kind of runs a little wobbly .Some pieces didn't much. What sale person and contract person said wasn't muching.and that it is questionable of reliability of Honda. More
by magdaprz6
