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Schaller Honda

New Britain, CT

Overview
Employees
Reviews
Vehicles
4.5
846 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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1 Veterans Dr

New Britain, CT

06051

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Showing 846 reviews

April 19, 2024

Lori was a pleasure to deal with and was very helpful during the process. I appreciate that the experience wasn’t a crazy one. More

by johnv1201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Close
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Apr 22, 2024 -

Schaller Honda responded

John, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

April 19, 2024

Rich Small was great to work with. Thank you Schaller for being able to arrange a same day deal. More

by jbeal1418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Rich and our team. We appreciate your feedback and look forward to having you as a customer!

April 18, 2024

Service was timely and personnel was professional and friendly. Recommended future service to be aware of. More

by a.salzillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 17, 2024

Sarah listened to us and worked hard to help us purchase a vehicle of our choice. There was no pressure. The team was able to get things moving and we were able to pick up our vehicle the very same day! Eve More

by mcappello499
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Schaller Honda responded

It's great to hear that Sarah was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

April 17, 2024

Dylan and Tony were very attentive and made my experience the best. I appreciated them very much. More

by DajC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Dylan
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Apr 18, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Dylan and Tony here at Schaller Honda. We appreciate your business and hope to see you again soon!

April 16, 2024

We've been customers for may years and will continue to be since we have consistently great experiences. More

by jwebber2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that Christopher had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaller Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 16, 2024

They are always so sweet and helpful. I always end up with exactly what I want. I love my new car. More

by lilatoao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Schaller Honda responded

Thanks for your feedback on your recent visit to Schaller Honda. It's great to hear that we were able to assist you and that you had such a positive experience.

April 14, 2024

thank you for an easy time of leasing my Honda civic. everyone was great and things couldn't have gone smoother.lorianne was fantastic. More

by mymugsy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : lorianne close
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Apr 14, 2024 -

Schaller Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 13, 2024

Dylan was great, couldn’t have been more helpful. Would be happy to work with him again any time. More

by kswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan when getting car serviced
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Apr 14, 2024 -

Schaller Honda responded

Thank you so much for your kind words for Dylan and for taking the time to leave us this wonderful feedback!

April 13, 2024

Very thorough and work was done in timely manner. Kept us informed and up to date More

by WESTOVER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe the name as Dillion from the service. Earned 5 stars department.
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Apr 14, 2024 -

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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