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Schaller Honda
New Britain, CT
847 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 847 reviews
April 08, 2024
Great service fast and quick. Pleasant service and very informative on what I wanted. Thanks Pleasant service and very informative on what I wanted. Thanks More
by lmussomadera
Verified Customer
April 06, 2024
I took my new car last week on Friday. After a day I have observed that bumper is not fixed properly. I gave my car to fix it. It's been 1 week they took my new car and did not fixed it. I After a day I have observed that bumper is not fixed properly. I gave my car to fix it. It's been 1 week they took my new car and did not fixed it. I was keep on follow-up but they are not fixing More
by j.kirankumar13
April 06, 2024
Dylan and his team made the buying process as painless as it could be. We’re happy with our purchase! it could be. We’re happy with our purchase! More
by kane.michael
April 06, 2024
Overall a pleasant experience. Efficient, knowledgeable, communication was good to make a Smooth final transaction. Let’s hope service lives up to the billing. Efficient, knowledgeable, communication was good to make a Smooth final transaction. Let’s hope service lives up to the billing. More
by Anna & brett
April 05, 2024
The receptionist was nice and the service didn't take too long at all in addition to the waiting area being great long at all in addition to the waiting area being great More
by ikechindukwu
Employees Worked With
April 05, 2024
Sarah and Mario helped find the perfect used car for me, at a very fair price. Great team all around! at a very fair price. Great team all around! More
by dben.katz
April 05, 2024
Quality service! No issues with all services required and performed. Very pleased without outcome and will return here for future service. No issues with all services required and performed. Very pleased without outcome and will return here for future service. More
by Kit
April 05, 2024
This is a family run establishment and they treat their customers like family as well. I will only purchase vehicles from here because of the exemplary customer service provided and value-for-product, I tr customers like family as well. I will only purchase vehicles from here because of the exemplary customer service provided and value-for-product, I trust that I am safe when handed over keys. More
by tjohnsonv827
Employees Worked With
Other Employees :
Tyler and Lori took care of me start to finish. Thank you both
April 04, 2024
Courteous employees, Very good service but most services more expensive than other dealers. CRV differential service ~. $230.00. Watched technician perform service ~ 15 minutes, I watched. Hopefully t more expensive than other dealers. CRV differential service ~. $230.00. Watched technician perform service ~ 15 minutes, I watched. Hopefully they do a better job than their competition? More
by jscb12
Employees Worked With
