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Schaller Honda
New Britain, CT
951 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 951 reviews
October 04, 2025
This is the second vehicle I have purchased from Schaller with a very positive experience. My sales person JJ was exceptional. Frank in financial worked to make sure the numbers were good for me, Dylan was with a very positive experience. My sales person JJ was exceptional. Frank in financial worked to make sure the numbers were good for me, Dylan was on top of things. He made sure JJ and I had a good working connection. In true Schaller form, the team have been there to answer any questions or concerns I have had with my new vehicle. More
by gjlabrecque
Verified Customer
October 03, 2025
JJ Jinks is the reason for my feedback as he was great to work with in coming to a fair agreement; he is exemplary. work with in coming to a fair agreement; he is exemplary. More
by cjlt2628
October 02, 2025
Loriann helped me purchase my beautiful, brand new car. The whole process was smooth and hassle free. I never felt pressured, and I really appreciated how easy the trade in process was. Everything was comp The whole process was smooth and hassle free. I never felt pressured, and I really appreciated how easy the trade in process was. Everything was completely transparent! I got a great value for my trade and stayed under my desired monthly payment. I’d definitely recommend Schaller Honda to anyone looking for a straightforward, professional, zero nonsense experience. More
by maimedina
Employees Worked With
Loriann,
October 02, 2025
Excellent experience from beginning to end. Everyone was so friendly and helpful, starting from our salesman to the financial manager. We were really impressed with the dealership. We are telli Everyone was so friendly and helpful, starting from our salesman to the financial manager. We were really impressed with the dealership. We are telling our friends this is the place to go to buy a car! More
by jonic33
Employees Worked With
Jordan, sales
September 29, 2025
Rudy and Frank were courteous, competent and professional. You can't beat that combination in guiding me through the process of my purchase of a 2026 Honda HRV. professional. You can't beat that combination in guiding me through the process of my purchase of a 2026 Honda HRV. More
by msobol181
Employees Worked With
September 27, 2025
Rich was very helpful. He was very nice and supportive through the whole process, would recommend. He was very nice and supportive through the whole process, would recommend. More
by x0xbrooke11x0x
September 26, 2025
All around good experience at the dealership. David Laughman was a very patient and kind salesman. David Laughman was a very patient and kind salesman. More
by c.dube
September 23, 2025
The staff @ Schaller were very helpful showing us the 2025 Honda Pilot and offering my us outstanding customer service. We highly recommend Lori Close, Sales Person & Mark Foster, Finance Mgr. Schaller H 2025 Honda Pilot and offering my us outstanding customer service. We highly recommend Lori Close, Sales Person & Mark Foster, Finance Mgr. Schaller Honda. More
by farrellmm
Employees Worked With
September 23, 2025
Made things very easy. Everyone was very helpful and made it very simple would go here again Everyone was very helpful and made it very simple would go here again More
by Ag5
September 19, 2025
I worked with Rudy in Sales. He was very patient with me throughout the entire process. Frank in finance was very organized and the final purchase was completed in a timely mann He was very patient with me throughout the entire process. Frank in finance was very organized and the final purchase was completed in a timely manner. More
by dmannunz
Employees Worked With
