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Schaller Honda
New Britain, CT
847 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 847 reviews
March 05, 2024
Diagnostic was fast and thorough, and I was both informed of a growing problem(rodents damaging the brakes) but was told of a fix that could be immediately implemented. I was also permitted the use informed of a growing problem(rodents damaging the brakes) but was told of a fix that could be immediately implemented. I was also permitted the use of my own car to arrange timely payment of the unexpected repair costs. Aside from the usual post-repair problems of finding my seat settings had been messed with, I rate my experience as on the high side of 'good' and the staff most helpful and courteous. More
by TALIS_MERRILL
Verified Customer
March 05, 2024
Very professional, courteous and accommodating Treated me very well Gave me the deal I had hoped for me very well Gave me the deal I had hoped for More
by fjjb2112
March 05, 2024
Excellent service. I felt respected and had all my questions answered as quickly as possible. I felt respected and had all my questions answered as quickly as possible. More
by alalinda14
Employees Worked With
March 05, 2024
Meagan and Dylan were great to work with. The process was quick and pleasant. I highly recommend them both to friends and family The process was quick and pleasant. I highly recommend them both to friends and family More
by apietra
March 05, 2024
Great customer service given to me and quality service. Gonne be back for another service Gonne be back for another service More
by aldacudao
Employees Worked With
March 04, 2024
Everyone was very helpful and professional. Atmosphere was friendly, no hard pitch sales tactics. We're able to work together for a fair deal. Atmosphere was friendly, no hard pitch sales tactics. We're able to work together for a fair deal. More
by sedelago
March 02, 2024
Great place for sales, service and information about your Honda. Always recommended Schaller Honda and service Honda. Always recommended Schaller Honda and service More
by COOLMAG23
