Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
847 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 847 reviews
February 28, 2024
Kevin and gorge were exceptional. They are very professional and informative through the entire process! Definitely recommended They are very professional and informative through the entire process! Definitely recommended More
by karlaheinrichs
Verified CustomerEmployees Worked With
Kevin and Tech Gorge
February 27, 2024
Excellent service. Bought a 2020 Civic. Everything was perfect. No issues. Will definitely recommend this dealership. Bought a 2020 Civic. Everything was perfect. No issues. Will definitely recommend this dealership. More
by nathanaelrivera5295
February 27, 2024
Everything was good with my technician. One of the other technicians was not very kind to a lady in the waiting area. But again, not a reflection of my technician, he was great. One of the other technicians was not very kind to a lady in the waiting area. But again, not a reflection of my technician, he was great. More
by drachenberga
Employees Worked With
Not listed
February 25, 2024
Alex was very helpful with our new CRV purchase, no pressure and always professional. Would highly recommend Schaller! pressure and always professional. Would highly recommend Schaller! More
by Robert H.
February 25, 2024
Thank you all, specially to Megan who called me to let me that the car I wanted was available. that the car I wanted was available. More
by fernando24
February 24, 2024
My service advisor was professional, knowledgeable and easy to work with. Was a good experience. easy to work with. Was a good experience. More
by mchasse76
Employees Worked With
February 24, 2024
George was very pleasant and helpful. He explained everything and made sure I understood the service my car needed. He is a great asset to the Schaller team. He explained everything and made sure I understood the service my car needed. He is a great asset to the Schaller team. More
by nonnie2nutty
February 24, 2024
Kevin in the Service Dept. was an excellent communicator. He kept me informed of the work that needed to be done as well as any updates. was an excellent communicator. He kept me informed of the work that needed to be done as well as any updates. More
by rhondapapallo
Employees Worked With
Kevin in the Service Dept. 5 Stars ⭐️
February 24, 2024
My service advisor was professional and friendly. Good experience overall. I’ve gotten the help I needed. Good experience overall. I’ve gotten the help I needed. More
by thembamoalusi
Employees Worked With
