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Schaller Honda
New Britain, CT
847 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 847 reviews
January 30, 2024
My service adviser Kevin was so attentive and listened to all the issues my car was having and wrote down every detail. He made me feel heard and comfortable. He got me a ride home and kept in touch with the all the issues my car was having and wrote down every detail. He made me feel heard and comfortable. He got me a ride home and kept in touch with the progress. In the end my car was diagnosed properly and fixed (knock on wood) I had a horrible experience the week before at Manchester Honda. They misdiagnosed the problem there and sent me home with my car to only have the problem lights come back on after a few miles. I felt like everyone was so kind at Schaller Honda. Even the person who drove me home had the most relaxing quiet music playing and I’m normally a backseat driver but he drove so well and I felt safe. I have to drive farther to go to Schaller Honda but it’s worth it to be treated so kindly with such respect. More
by leebiase
Verified CustomerEmployees Worked With
Kevin (service department)
January 27, 2024
Richard Small was amazing. Second car he helped me with. I would definitely go back there . Second car he helped me with. I would definitely go back there . More
by yortiz8
January 26, 2024
This is our second purchase in less than 6 months, so we’re happy enough to be repeat customers. we’re happy enough to be repeat customers. More
by mdhuertas1
January 25, 2024
There was good customer contact. I had a great shuttle driver that was social and good driver.prices high I had a great shuttle driver that was social and good driver.prices high More
by WIKIERA
Employees Worked With
January 25, 2024
Service was prompt and my concerns were addressed by Kevin Peart. Thank you for taking care of my car. Kevin Peart. Thank you for taking care of my car. More
by jliv47
Employees Worked With
January 24, 2024
Summer and George were very congenial and I appreciated their help with a few things that needed to be addressed...... Their warmth and kindness made it a very positive situation..... and it was fast and their help with a few things that needed to be addressed...... Their warmth and kindness made it a very positive situation..... and it was fast and reliable.......... More
by bobbyjohn17
Employees Worked With
I only had contact with George and Summer
January 23, 2024
Thank you once again for your fast and reliable service. Schaller is the best dealership in Connecticut. Schaller is the best dealership in Connecticut. More
by suehdz6
January 21, 2024
This is the first positive experience I’ve had at this dealership, finally, after many years. dealership, finally, after many years. More
by AALLJB
January 20, 2024
The process was very quick but I didn’t have the best first car buying experience, a lot of things were all over the place and I had 5 different people help me purchase my car. I was told one thing and t first car buying experience, a lot of things were all over the place and I had 5 different people help me purchase my car. I was told one thing and told something totally different when I came into my trade my car in, I had a scheduled appointment for a certain time and barely spent 10 minutes with the salesman I was buying my car from. As I was backing up, leaving the dealership in my new car, I had two more papers to sign that they almost forgot to have me sign. I’d say this experience was not the best and I wish I had a better first time experience and it wasn’t so all over the place. Everyone was very nice though and willing to help. More
by mmbowker
