Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
844 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 844 reviews
November 08, 2023
Prompt appointment, straightforward phone call about the car issues and cost, great mechanical service, and convenient shuttle rides. car issues and cost, great mechanical service, and convenient shuttle rides. More
by MISSCATM
Verified CustomerEmployees Worked With
Other Employees :
Patrick (the driver), Carlos in the Service Center
November 07, 2023
The service was spit on service. Everything was on time. Will come here always. Thank you. Everything was on time. Will come here always. Thank you. More
by rey51
Employees Worked With
November 06, 2023
everything was ok but i was given incorrect information initially that CRV engine could be started/ stopped through app. extremely frustrating for me initially that CRV engine could be started/ stopped through app. extremely frustrating for me More
by amir291
November 05, 2023
From purchasing my Honda CRV with the exceptional help of JJ, to the excellent service & parts depts., Schaller is THE place to go.. JJ, to the excellent service & parts depts., Schaller is THE place to go.. More
by pat350
November 04, 2023
Wobbly ride on the way back from Cromwell. Tire light went on by the time I got home. Went straight in since I’d just spent &4,000+ on new axles. Diagnosed as low tire pressure with cooler we Tire light went on by the time I got home. Went straight in since I’d just spent &4,000+ on new axles. Diagnosed as low tire pressure with cooler weather. Nice gentleman put air in all four, light went out. I drove off. No problem since. More
by MCNAIRB
Employees Worked With
I don’t know his name, sorry.
November 04, 2023
This dealership was wonderful. The staff here are very pleasant and knowledgeable. They answer any questions you have regarding what you are specifically looking for. The staff here are very pleasant and knowledgeable. They answer any questions you have regarding what you are specifically looking for. More
by sscott194
November 04, 2023
Staffs are very accommodating and helpful most especially JJ. From the start to the end you are patient and assist me all throughout. You are amazing. JJ. From the start to the end you are patient and assist me all throughout. You are amazing. More
by KD, medtech
November 04, 2023
Professional, clean, friendly atmosphere. I felt very welcomed and assured that I’d be taken care of. It seemed the employees were very organized and punctual. I felt very welcomed and assured that I’d be taken care of. It seemed the employees were very organized and punctual. More
by c.meegan11
Employees Worked With
