Schaumburg Ford

I had a good experience during the buying process, I was treated very well and everyone was very friendly. The only real issue I had was when I went to leave the gas tank on the truck I bought was on E. I t treated very well and everyone was very friendly. The only real issue I had was when I went to leave the gas tank on the truck I bought was on E. I then asked the sales rep “don’t I get a full tank?” I was then told they don’t give a full tank on used vehicles. More

Great service good information about auto service was great. New my car and ask the right questions will come back again very safe because of Covid 19. great. New my car and ask the right questions will come back again very safe because of Covid 19. More

Tom in service did everything to make it right my explorer with less than 7000 miles on just stopped working had to have it towed into the dealer he stayed late to get the paperwork started they had explorer with less than 7000 miles on just stopped working had to have it towed into the dealer he stayed late to get the paperwork started they had the explorer for over two weeks Tom never told me what i wanted to hear he only told me the truth he was sorry but truthful and when i did get the explorer back it was perfect that young man in service is an asset to the dealership ford needs to keep people like Tom with all the BS and a— kissing going on Tom is someone I respect please take care of a good employee and you will have my business More

Jordan was helpful and listened to what I was looking for. He was honest, and easy to talk to. I was surprised that aside from making an appointment it didn’t seem like this dealership was taking any oth for. He was honest, and easy to talk to. I was surprised that aside from making an appointment it didn’t seem like this dealership was taking any other precautions in regards to COVID (no masks, not a speedy process). More

The worst service I have ever received on a car. No communication at all!! They never called me. I had to call every time. Car came back dirty with oil prints on the hood. Horrible communication at all!! They never called me. I had to call every time. Car came back dirty with oil prints on the hood. Horrible More

The team at Bob Rohrman Ford was great they got me a great deal and explained all the extras. They got me thru the buying process quickly. great deal and explained all the extras. They got me thru the buying process quickly. More

Great service great staff. Took care of all my need . I always take my truck because they know what they are doing . Never have a problem always take my truck because they know what they are doing . Never have a problem More

I had to come a couple of times to get my problem fixed but Thomas was able to make sure the problem was fixed and was very understanding and polite. but Thomas was able to make sure the problem was fixed and was very understanding and polite. More

Do NOT buy here Purchased a car here that was supposedly inspected. The check engine light has not shut off since since I've owned it, and its been in and out for rep Purchased a car here that was supposedly inspected. The check engine light has not shut off since since I've owned it, and its been in and out for repairs constantly. Car was a lemon, and dealership has done nothing to correct it. More

Dennis took fantastic care of us . Went above and beyond my expectations. Anyone who appreciates 5 star service buy from Rohrman Ford. Victor/Gil Also Great. Robert Meyer my expectations. Anyone who appreciates 5 star service buy from Rohrman Ford. Victor/Gil Also Great. Robert Meyer More