Schaumburg Ford

Great service as always! Scheduled to have an oil change, routine service and a recall corrected. On my way there my airbag light came on and they fixed that issue as well. I also love the complimentary car routine service and a recall corrected. On my way there my airbag light came on and they fixed that issue as well. I also love the complimentary car wash! More

Cannot thank the team at Bob Rohrman and Jordan for the hospitality and customer service they offered today. Walking away very happy with our new Explorer ST! hospitality and customer service they offered today. Walking away very happy with our new Explorer ST! More

My salesman jordan was awesome. Cool honest young guy. Sales manager did kind of bother me though. Old school hard sale was not working on me. He was questioning why I was getting my fiances opinion on a Sales manager did kind of bother me though. Old school hard sale was not working on me. He was questioning why I was getting my fiances opinion on a vehicle which again bothered me. He may be great with others but not myself. More

Great My car was fixed and other issues were noted beyond the scope of my visit, which I appreciate. I plan on having future service done here too! My car was fixed and other issues were noted beyond the scope of my visit, which I appreciate. I plan on having future service done here too! More

Oil change Very customer focused and easy to work with. Able to get appointment within a day and kept me updated with my service. Allowed me to wait until work Very customer focused and easy to work with. Able to get appointment within a day and kept me updated with my service. Allowed me to wait until work was completed. More

Great over-all experience; no pressure, courteous. The Sales and Finance department representatives were transparent, honest, and accommodating, in both the vehicle I wanted and pricing expectations. Sales and Finance department representatives were transparent, honest, and accommodating, in both the vehicle I wanted and pricing expectations. More

The service was quick and great! The communication was even better. We are so thankful that we came to Bob Rohrman Schaumburg Ford! They have our business for a long, long time! even better. We are so thankful that we came to Bob Rohrman Schaumburg Ford! They have our business for a long, long time! More

Everyone I dealt with were great! I had never taken my car to this dealership, but I found the experience to be very valuable because now I know where I can take my car for service. E I had never taken my car to this dealership, but I found the experience to be very valuable because now I know where I can take my car for service. Everyone I dealt with from scheduling the appointment to the service personnel was great. I appreciated that the dealership sent staff to pick up my car and then brought it back after the service. This was important to me during this time of isolation. More

Jordan was incredibly helpful, honest, and it truly felt like he was working with our best interest at heart. Both Jordan and Nick helped us get further deals, and we never felt pressured to agree to anythi like he was working with our best interest at heart. Both Jordan and Nick helped us get further deals, and we never felt pressured to agree to anything we didn't want to. The whole experience was the most delightful we have ever had at a car dealership. Thank you! More

Alot of your courtesy offers are gone. Went in for a oil change and check for a leak and just to check for the leak there was a cost before it was a courtesy check free of charge thought yo Went in for a oil change and check for a leak and just to check for the leak there was a cost before it was a courtesy check free of charge thought your coups say 39 point vehicle check at no cost. More