Schaumburg Ford

This was the most pleasant experience I have found. The car was fairly priced. The Sales people Jashly and Mohamad were wonderful to deal with. When they were giving me the car the found the car had The car was fairly priced. The Sales people Jashly and Mohamad were wonderful to deal with. When they were giving me the car the found the car had a chip on it after all paper work was done and said they would take care of it. Car dealer who is honest. WOW.. Never thought those words would go together. Also Finance guy, Fred, was great to deal with. They did not make me wait hours for stuff. They said what they could do. They upheld their end and did more. Very impressed and highly recommend. I bought a used Lincoln Hybred. Very very happy and would go here again. More

I had a very nice experience. Patience is a virtue that few have. The staff have some gems. Thank you and happy new year! Patience is a virtue that few have. The staff have some gems. Thank you and happy new year! More

They worked on my older truck and got it in good working condition. The steering is so much better, thanks condition. The steering is so much better, thanks More

I am giving you one star because you charged me an additional 3.5% to pay by credit card! I feel that any type of additional fee to pay your bill is exorbitant! I will not come back to your dealersh additional 3.5% to pay by credit card! I feel that any type of additional fee to pay your bill is exorbitant! I will not come back to your dealership after going to you since 2015 until you remove the fee. More

Work was completed in timely manner and to my satisfaction. Folks I dealt with were friendly and knowledgable. satisfaction. Folks I dealt with were friendly and knowledgable. More

Appreciate the attention to detail and getting the truck I great working condition. Great communication on the process and what needed to be done. I great working condition. Great communication on the process and what needed to be done. More

They have been very friendly and helpful. The manager Mike has been great to work with The manager Mike has been great to work with More

last "service" was barley service, van was returned to me with low tire pressure, no car wash, windshield fluid low etc. Then they charged me at extra fee for using a debit card. This is after they said fee with low tire pressure, no car wash, windshield fluid low etc. Then they charged me at extra fee for using a debit card. This is after they said fee is only for credit cards and not debit cards. well they lied and no one from the dealer has called me back after I have left 2 messages and multiple emails. If you buy a car here, have it serviced elsewhere. More

It was a much better experience that 15 months ago when I had to go to another Ford dealer because of phone system problems at Schaumburg Ford. Recall work was performed faster than originally estimated, and had to go to another Ford dealer because of phone system problems at Schaumburg Ford. Recall work was performed faster than originally estimated, and the car wash was excellent. More

A surprise fee had to be paid for using my credit card for services rendered. Said, I had signed the wavier; while I signed for services. Very sarcastic person {Connie} in service department. So, enjoy yo for services rendered. Said, I had signed the wavier; while I signed for services. Very sarcastic person {Connie} in service department. So, enjoy your extra fee, because I will not be returning to Schamburg Ford. More