Schaumburg Ford

Very good experience today. I came in for a oil change and t ire rotation. There was a vibration from underneath my vehicle from I think the last oil change. I thought maybe the tray on the bottom of the vehicle ire rotation. There was a vibration from underneath my vehicle from I think the last oil change. I thought maybe the tray on the bottom of the vehicle was not but back correctly but it seems fine now. Thank you. More

Friendly service staff. All of my expectations were met. The vehicle was finished in a timely manner. I would definitely recommend this dealer to my friends and family. The vehicle was finished in a timely manner. I would definitely recommend this dealer to my friends and family. More

Tom is a highly professional employee and very courteous, answers all of my questions and provides excellent customer service. He always explains the service required on my vehicle and why it’s important, he answers all of my questions and provides excellent customer service. He always explains the service required on my vehicle and why it’s important, he is a valuable asset to your dealership. More

Bought the first one I drove! I did my research for 6 months before deciding which SUV's I wanted to test drive. I started with looking at Mazdas, then Toyota's but came full circl I did my research for 6 months before deciding which SUV's I wanted to test drive. I started with looking at Mazdas, then Toyota's but came full circle to the first truck I bought and that was a Ford. I loved my Explorer that I had for 16 years and after driving the Escape I was very pleased to find it amazing in comparisson to the "Non-American made cars". The interior is roomy and perfect comfort of the drivers seat for me. After 3 back surgeries I need comfort and the Escape seat has everything some of the other vehicles did not. I especially love the heated seats. When I describe certain things is is not, I like this, or I like that, it is always love it! Pat was a good salesman. He did not try to over sell me. I think he knew, after I test drove the Escape that I knew that was the vehicle for me and if he did not sell it to me I was going somewhere else for the very same one! He helped direct me into financing and was respectful in every manner. Kudos to Robert Rohrman,(which I think sounds better than Bob). I know Bob makes it more personable but Robert Rohrman is a more dignified name! Hats off to Gil, Alex, Tachashi, Pat and Karla, who was the first person I spoke to. I will recomend this dealership to anyone! More

Need spare key fobs. Evans told me he could get me spare key fobs for a truck our company owns. He said it would take about 1 hour. He delivered what he promised. Every Evans told me he could get me spare key fobs for a truck our company owns. He said it would take about 1 hour. He delivered what he promised. Everyone I came in contact with on this visit was very friendly, helpful, and professional. More

Very pleasant experience Milos Sam Hanash an Alex were GREAT...I HIGHLY RECOMEND THESE SALES TOP NOTCH VERY KNOWLEDGEABLE SALES PERSON Milos Thank u Guys GREAT...I HIGHLY RECOMEND THESE SALES TOP NOTCH VERY KNOWLEDGEABLE SALES PERSON Milos Thank u Guys More

This is my second purchase from Schaumburg Ford and once again I was satisfied with the process and professionalism of all involved. Pat Thiberg was polite and knowledgeable again I was satisfied with the process and professionalism of all involved. Pat Thiberg was polite and knowledgeable More

Evans exercised the best customer service made my visit as comfortable as possible. Thank you evans and ford dealership for following up on me to make sure things went ok. as comfortable as possible. Thank you evans and ford dealership for following up on me to make sure things went ok. More

Service very quickly. I bring my truck to have a wheel bearing noise they take care of the problem on the time frame, of course, will recommend. very quickly. I bring my truck to have a wheel bearing noise they take care of the problem on the time frame, of course, will recommend. More

Great working with Milos Gabriel and Sam Hanash. Quick and easy service, with a very good deal. Seems like they want to do business and earn customers. and easy service, with a very good deal. Seems like they want to do business and earn customers. More