Schaumburg Ford

I have been a client of Ford for years. I appreciate Tom’s attention to detail and going that extra mile to ensure I’m receiving the best service Ford has to offer. Working with people that have impecca Tom’s attention to detail and going that extra mile to ensure I’m receiving the best service Ford has to offer. Working with people that have impeccable work ethic is reassuring and Tom reassured me and put my mind at ease that I received the best service at the best price. Thank you for your dedication Tom. More

Customer service was great, exceptional work was done to my car. Great pricing and better care for the customer. Definitely will be coming back again! my car. Great pricing and better care for the customer. Definitely will be coming back again! More

Great dealer. Mark was awesome. Easy to work with. The process was very easy with no waiting. Sal in the finance office was also nice and efficient process was very easy with no waiting. Sal in the finance office was also nice and efficient More

Nick from the service department was not in the list but him as well as Omar and Victor were absolutely Awesome !!! Answered all my questions and went above and beyond to fully satisfy my husband and I ... him as well as Omar and Victor were absolutely Awesome !!! Answered all my questions and went above and beyond to fully satisfy my husband and I ... great set of men working at Ford and would recommend them on my Facebook to everyone ... 😉 More

Tom was great to work with. He was super knowledgeable and went out of his way to help with my recall. I will be returning to Bob Rohrman Schaumburg! Thanks Tom!! and went out of his way to help with my recall. I will be returning to Bob Rohrman Schaumburg! Thanks Tom!! More

Can’t begin to explain how big of a help Tom was, he guided me through the whole process of what was going to happen with my oil change then showed me where the waiting area was guided me through the whole process of what was going to happen with my oil change then showed me where the waiting area was More

This was a much more pleasant experience, My technician worked with me and explained what he was doing and why. He seemed interested in me paying for what I needed vs over charging me for whatever he could worked with me and explained what he was doing and why. He seemed interested in me paying for what I needed vs over charging me for whatever he could charge me for. I was told my appointment was too late to do an oil change with my mileage check up but he also got my oil change and applied coupons without me having to ask. If I go back to this location I will be working with Thomas. More

Tom personally went above and beyond to make sure my vehicle was repaired quickly since I was going to be without a vehicle. Tom also stayed past his quitting time until I picked up my vehicle vehicle was repaired quickly since I was going to be without a vehicle. Tom also stayed past his quitting time until I picked up my vehicle More

Both Nick and this Ford dealership has been amazing to work with. With both my first F150 and now my second one, they have gone above and beyond what I would have expected! work with. With both my first F150 and now my second one, they have gone above and beyond what I would have expected! More

Prompt service We bought our vehicle with Milos and definitely recommend him. Thanks for helping us put this deal together. Him and the rest of the team were great a We bought our vehicle with Milos and definitely recommend him. Thanks for helping us put this deal together. Him and the rest of the team were great and took care of us! More