Schaumburg Ford

Very friendly and helpful Pat was great. I do not speak good English but he was very patient and understanding with me. Car is great and very happy to have buy there Pat was great. I do not speak good English but he was very patient and understanding with me. Car is great and very happy to have buy there More

Sloppy Job I would not recommend this dealer, i asked to replace both front tires wheel bearing and wheel alignment for new wheel bearing and steering wheel i I would not recommend this dealer, i asked to replace both front tires wheel bearing and wheel alignment for new wheel bearing and steering wheel is off 2 weeks after i have to come back and i told them the steering wheel is off then they told me that i might get charge for diagnostic test but in my mind even if i dont have much knowledge fixing a car but when you ask for wheel alignment as a mechanic you fix it and test drive to see everything is working especially steering wheel, mechanic should see that if the steering wheel is straight or off on top of this issue i was told that they only replaced 1 bearing because my warranty can only covered 1 bearing what in the world !! In the first place they should let me know i asked both tires to replace wheel bearing and they only replaced 1 tires without letting me know this dealer horrible!!! my car still has a lot more to fix but i would not ever coming back this dealer More

Great service techs and advisors. Appt was timely as was the amount of time in the shop. Scheduling appt was easy and convenient. Thank you. the amount of time in the shop. Scheduling appt was easy and convenient. Thank you. More

Exceptional experience with Bebe!! Wonderful experience with my sales person, Bebe. She was exceptional! She provided the best car sales experience I have had (at Ford dealership and o Wonderful experience with my sales person, Bebe. She was exceptional! She provided the best car sales experience I have had (at Ford dealership and other). More

Great Service I made an appointment with Bob Rohrman Ford and dropped my vehicle of at the specified time. Zach promptly greeted me and made the suggested repairs. I made an appointment with Bob Rohrman Ford and dropped my vehicle of at the specified time. Zach promptly greeted me and made the suggested repairs. After contacting him with my decision he listened to my concerns and swiftly addressed them. He was pleasant to work with. Thank you Zach for giving me a great customer experience!!!! More

Fast and accommodating Forgot my coupon. They honored the price . Explained problems with my car but did not push anything! Been going here forever ! Don’t even have a ford Forgot my coupon. They honored the price . Explained problems with my car but did not push anything! Been going here forever ! Don’t even have a ford but the husband does . They have no problem servicing both ! More

Fusion Service Jose Rivera was Terrific. Friendly, knowledgeable and Polite. Nice Guy, Nice Service! We’ll be here again. Nice waiting area. Promt response to questi Jose Rivera was Terrific. Friendly, knowledgeable and Polite. Nice Guy, Nice Service! We’ll be here again. Nice waiting area. Promt response to questions. Good Stuff! More

Great experience!!!!!! A pleasure to to business with!!! Our salesman Nick was the best!!!! Very happy with how we were treated I highly recommend checking them out if you a A pleasure to to business with!!! Our salesman Nick was the best!!!! Very happy with how we were treated I highly recommend checking them out if you are looking for a new or used car More

Opportunity awesome they'll get YOU into A CAR ! THANKYOU! We'll Im HAPPY to deal with such great people at Bob Rohrman Schaumburg Ford. THANKYOU Bebe she great also Victor Aguilar, Awesome! Ok ok! We'll Im HAPPY to deal with such great people at Bob Rohrman Schaumburg Ford. THANKYOU Bebe she great also Victor Aguilar, Awesome! Ok ok! More

Oil change I came to this dealer to have my oil change on my Ford Edge . Tom Martin was my service advisor . He is very knowledgeable and answered all my quest I came to this dealer to have my oil change on my Ford Edge . Tom Martin was my service advisor . He is very knowledgeable and answered all my questions . The service was done properly and very fast . They even washed my car as a courtesy without me asking . This was my second time going there and even though is not close to where I live , I will keep going there. Their professionalism and promptitude gained my trust and I highly recommend their services More