Schaumburg Ford

Fast repair Had a recall on our ford focus. I was in and out in 90 minutes. The employees were super helpful and all in good moods! Something you NEVER see any Had a recall on our ford focus. I was in and out in 90 minutes. The employees were super helpful and all in good moods! Something you NEVER see anymore! More

Excellent Service! My 2011 Fusion was due for a 70,000 mile maintenance check. After a very short wait in the service lane, I was greeted by service consultant Jason Ros My 2011 Fusion was due for a 70,000 mile maintenance check. After a very short wait in the service lane, I was greeted by service consultant Jason Rose, who was polite and friendly. He explained exactly what maintenance would’ be done to my car and approximately how long the job would take. He made my visit easy and pleasant. The waiting room is clean and comfortable. My car rides like a dream! More

Service for my 2011 Ford Explorer The service that I received from Jason as soon as I walked in was great. Very friendly and personable. He was honest and I left knowing that things wo The service that I received from Jason as soon as I walked in was great. Very friendly and personable. He was honest and I left knowing that things would be taken care of. I returned home and picked up my vehicle without any hassle. I am very satisfied with the work that was done also. Thank you for the great experience. More

Satisfaction assured I recently shopped several dealerships in search of my dream car, but they don't make AC Cobras anymore, so I settled for a Fiesta ST. My experience I recently shopped several dealerships in search of my dream car, but they don't make AC Cobras anymore, so I settled for a Fiesta ST. My experience with Schaumburg Ford put an end to my having to deal with rude, disinterested sales people so prevalent in today's market place. The sales staff was courteous and responsive to my needs. It was a pleasure to get the best deal available. More

Lemon 2017 Ford Escape expected engine failure two times in the first seven thousand miles. I was without my vehicle for a total of two and a half months i 2017 Ford Escape expected engine failure two times in the first seven thousand miles. I was without my vehicle for a total of two and a half months in the first seven months of ownership.. The service was extremely slow with poor diagnosis and communication throughout. More

Excellent R.J. was very knowledgeable . He showed me the car that I wanted and didn’t waste my time. I would recommend him as a sales associate... R.J. was very knowledgeable . He showed me the car that I wanted and didn’t waste my time. I would recommend him as a sales associate... More

Great Service and friendly team members This dealer has friendly crew members and they know what they are doing! Good and professional service they are providing to everyone. I would totally This dealer has friendly crew members and they know what they are doing! Good and professional service they are providing to everyone. I would totally recommend. More

Positive experience All the folks here were very friendly and accommodating which made my first lease experience pleasant and hassle-free from walking in to driving out! All the folks here were very friendly and accommodating which made my first lease experience pleasant and hassle-free from walking in to driving out! More

Good quality friendly people Bought a 2017 Mustang on a Ford special. Nice friendly well informed sales force. Even the sales manager was involved in the transaction. This was not Bought a 2017 Mustang on a Ford special. Nice friendly well informed sales force. Even the sales manager was involved in the transaction. This was not a high pressure sales dealership. No one likes to be pressured to buy a vehicle. Pricing was good and the finance man Rich was easy to deal with. I definitely would buy another vehicle from this dealership again. My last purchase was at Wickstrom for a 2016 Explorer Platinium. I would go back Rohrman Ford over Wickstrom in the future. More

The dealer ship is good but when service is not makes it har The dealer ship is good but when service is not , it makes it hard. You make the sale, the dealership but service has to keep customers happy And The dealer ship is good but when service is not , it makes it hard. You make the sale, the dealership but service has to keep customers happy And that don’t happen at schaumburg ford Made oil change appt being a single female I thought you check everything so I feel safe, but if I want my washer fluid line checked that’s $140 just to have a mechanic look at it. Wow! Wait I was just there for new tires and told with my warranty it would be $191 like a deductible 😳 Don’t end customer relationships with just the Sale! More