Schaumburg Ford

I went in to this dealership after I saw a 2012 Chevy Malibu being offered here on cargurus.com. I arrived early on a Friday morning and spoke to a Brian Delaney. We went for test drive only a few minu Malibu being offered here on cargurus.com. I arrived early on a Friday morning and spoke to a Brian Delaney. We went for test drive only a few minutes after I had arrived. Brian was personable without coming off as "pushy," as I imagined most car salesmen are. This was my first time ever buying a car from a dealership. After the test drive, we spoke casually about the price. The whole process was friendly and casual. After only thirty minutes, I decided that this was the car for me, not only because I liked the car, but because Brian made the whole experience easy and comfortable. I am definitely going to recommend Brian to anybody I know that is in the market for a new or used car. More

This is the worst staff I have ever seen in a Car Dealership. I requested a car availability online and got an email saying that the car was available for a test drive and also a very attractive Pri Dealership. I requested a car availability online and got an email saying that the car was available for a test drive and also a very attractive Price Quote. I drove to their dealership twice to realize they did not have the car at any time. They said they would factory the order the car for me -- but the price would be way over the quote they gave me. The rep PAUL said the price was "CASH DOWN PRICE - IF I WAS TO PAY THE FULL AMOUN IN CASH RIGHT THEN" never heard of such a thing. They quoted my trade in at a price 1/3 the value another ford dealer gave me. Their final words were -- "this is what we give you" If you don't like it go elsewhere. I would strongly suggest ---- "KEEP AWAY" More

Alberto was the first person to approach us at this dealership and supported us through every step of this sale. He was professional and knowledgeable. He got us to where we needed to be to make the dealership and supported us through every step of this sale. He was professional and knowledgeable. He got us to where we needed to be to make the purchase decision. More

Al Zambrano was great as genuine ad possible with me, and he got me more money for my trade than I thought possible! He didn't try to pressure me like some of those sizzle chested, rubbernecks at other and he got me more money for my trade than I thought possible! He didn't try to pressure me like some of those sizzle chested, rubbernecks at other car dealerships. It was a great car buying experience from start to fiinish and I couldn't be happier with the car. I'm fact I love the car so much, when I got home I put a "message in the lawn" about it! More

I went to look at my first car and drove home in a new car! The salesmen were not pressuring and I felt like they were honest with me. They gave me a good dollar amount for my trade in vehicle as well. I car! The salesmen were not pressuring and I felt like they were honest with me. They gave me a good dollar amount for my trade in vehicle as well. I drove away in a nicer car I ever would have imagined I could buy! Update on 9/15: My salesman told me he was supposed to call 3 times to check up on me when I purchased my car. He has not followed up once. I had to call him a couple days after I purchased my vehicle because I left a few items in my trade-in. He said he would look into it and call me back. It has been almost 2 weeks and I am yet to hear from the dealership regarding my misplaced items or a follow up on the sale. More

Overall great experience, Alberto was so patient and helpful throughout my decision on purchasing a new vehicle. I recommend this dealership and would recommend to ask for Mr. Zambrano who is patient, helpful throughout my decision on purchasing a new vehicle. I recommend this dealership and would recommend to ask for Mr. Zambrano who is patient, knowledgeable and works with your needs. More

Friendly, fast, affordable service. They Really seem to care about the customer and explaining everything they do. Great service my car is running great! I definitely recommend this dealership. I know noth care about the customer and explaining everything they do. Great service my car is running great! I definitely recommend this dealership. I know nothing about cars and they took the time to explain everything that needed to be done to my car and they gave me a fair price. I will be a customer for life! More

Shaq was very helpful and resourceful in my new car buying transaction. He helped me set up my phone using blue tooth technology. I am very pleased with my choice of vehicle and enjoy the smooth ride. buying transaction. He helped me set up my phone using blue tooth technology. I am very pleased with my choice of vehicle and enjoy the smooth ride. I am still learning to use all the features. Thank you so much for your attention given to myself, my husband and my daughter. I would definitely recommend Bob Rohrman Schaumburg Ford to my friends and family. More

Brian Delaney, the sales representative that assisted me with my purchase, did an outstanding job in guiding me through the sales process. I was able to drive home my new 2013 Ford Edge feeling very happy! with my purchase, did an outstanding job in guiding me through the sales process. I was able to drive home my new 2013 Ford Edge feeling very happy! Brian did a fantastic job making it a very enjoyable experience. I would highly recommend Bob Rohrman Schaumburg Ford and more specifically Brian Delaney! More

Brian was extremely friendly and helpful from start to finish. I never felt pressured to have to buy which I appreciated. He worked hard to make sure I got a car that I could afford and would love. Bri finish. I never felt pressured to have to buy which I appreciated. He worked hard to make sure I got a car that I could afford and would love. Brian made the process of a first time car buyer painless. Thanks!!! More