Schaumburg Ford

I would like to acknowledge Ariel’s superb, genuine customer service and care. I was stressed over my mechanical problem, as I explained my situation; he gave me his undivided attention. His attentiven customer service and care. I was stressed over my mechanical problem, as I explained my situation; he gave me his undivided attention. His attentiveness reassured me that he would take immediate action and find the adequate solution for my problem. Thank you so much Ariel for your patience and care! More

My vehicle purchase experience was very pleasant. My sales person was Louis Guzman. Louis was very professional, courteous, patient, friendly, and extremely helpful in advice that was best for my famil sales person was Louis Guzman. Louis was very professional, courteous, patient, friendly, and extremely helpful in advice that was best for my family and needs. Negotiations went smoothly with Louis and Ozzie coordinating efforts to finalize the deal that I was satisfifed with. Sam in finance was fiendly and professional and knowledgable. The dealership was buzzing with shoppers and employees and had an uplifting friendly atmosphere. Thank you! More

We appreciate the outstanding experience we had purchasing our 2011 Ford Fusion from Rohrman Ford. From the first e-mail the staff was very friendly, prompt,informative, and professional, an excel purchasing our 2011 Ford Fusion from Rohrman Ford. From the first e-mail the staff was very friendly, prompt,informative, and professional, an excellent experience! We highly recommend this dealer. Thank you N.K More

We were in the Chicago area on our way home, 800 miles We were in the Chicago area on our way home, 800 miles away in the Eastern Townships area in Quebec, when the inboard computer advised us that we w We were in the Chicago area on our way home, 800 miles away in the Eastern Townships area in Quebec, when the inboard computer advised us that we were due for an oil change. Although we did not have an appointment, the great staff at Rohrman's did the work in less then one hour while giving all kinds of attention to our 110 pound Lab, Winston. If we lived in the Chicago area, we would return for all our service needs. J.P., Baerbel and WINSTON Delisle More

We recently purchased an used vehicle from Rohrman Ford for my daughter and we couldn't be happier. They were the only dealer in the area that didn't pressure us while we were looking and we got a very fai for my daughter and we couldn't be happier. They were the only dealer in the area that didn't pressure us while we were looking and we got a very fair price. We also really appreciate getting the financing done. THANK YOU! More

From the moment I found the car online, Ozzie kept me posted on sales and incentives. this made it possible for us to pick the best day to go in and purchase the car. He was also available by phone and i posted on sales and incentives. this made it possible for us to pick the best day to go in and purchase the car. He was also available by phone and in person on the day that we came into the dealership and was very friendly and professional. Vince and Joe were our sales reps. (Vince is new so Joe was assisting him.) They worked great together and answered all of our questions. They worked with us to get us the best possible deal on our trade-in and showed us all the "bells and whistles" that our new car has to offer. Sam (I believe) was the finance representative that assisted with completing the sale. He was also very helpful and informative. Overall, the experience was very positive, and I would definitely return to Schaumburg Ford in the future. More

I wanted to personally thank you Mike and Ozzie for all the help you gave me. Waiting for me wasnt fun i'm sure but I wanted to share with everyone how impressed I was with your dealership and customer ser the help you gave me. Waiting for me wasnt fun i'm sure but I wanted to share with everyone how impressed I was with your dealership and customer service provided. I thought I was going for a Fusion and instead fell in love with the EDGE, I absoltely love my new truck, I couldnt be happier with you and Rohrman Ford for taking such good care of me and giving me a wonderful deal. P.S. thank you for taking the time to show me how to navigate my new truck..... I wish you well. Thanks so much! Bob More

I would like to take this opportunity to compliment Mike sabzali for the professional way in which she handled our situation. Communication with Jim and Ozzie was excellent throughout the entire purchase pr sabzali for the professional way in which she handled our situation. Communication with Jim and Ozzie was excellent throughout the entire purchase process, and very much appreciated. This is my first experience with their dealership, and as a retired person, I can only say that I wish all Ford dealership experiences were as professionally-handled as this one. My compliments to Mike and the rest of their staff. Rest assured, if I need service of any kind, Rohrman Ford Ford will be my first choice. More

I camed into the dealership to buy a used Ford Edge. Nick was extremely knowledgeable and friendly. Nick and the rest of the staff all helped to make us feel welcome and made the buying experience enjoyable. was extremely knowledgeable and friendly. Nick and the rest of the staff all helped to make us feel welcome and made the buying experience enjoyable. The price I got was competitive and all of the employees are willing to answer all of questions that you have during and after the sale. I would definitely recommend this dealership. More

I love this Dealer. The service Department is awesome, I never have to worry about the quality. I know it will be top notch Tom is a wonderful Service Manager . He is up front and honest about the work t never have to worry about the quality. I know it will be top notch Tom is a wonderful Service Manager . He is up front and honest about the work that needs to be done and what can wait. I will continue to use this dealer for all my Ford needs. More