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Schaumburg Ford

Schaumburg, IL

3.9
1,652 Reviews

815 East Golf Road

Schaumburg, IL

60173

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1,652 Reviews of Schaumburg Ford

September 01, 2022

Great service as always. I was informed that my vehicle had recalls and that was added to the scheduled service and taken care of the same day. Great communication! More

by jamiet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Sep 01, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 01, 2022

Connie was super helpful and Nick was helpful in helping me get an appointment set. More

by CHRISK7789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie and Nick
Sep 02, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 31, 2022

Evans and the mechanic were very good about letting me know what was going on with my car More

by Noranetteswick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ford corporate , Evans Marinakis
Sep 01, 2022 -

Schaumburg Ford responded

Thank you for choosing Schaumburg Ford, Nora, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2022

Zach, Justin, and Connie were so helpful in helping get my 2012 Ford Fusion fixed. Zach got the recall applied Connie was a great liason Justin assured I would get my car repair completed on time. Also More

by Jjsmith816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, Connie, Justin, Cashiers
Sep 01, 2022 -

Schaumburg Ford responded

Thank you so much for your kind review. We appreciate your business and our team looks forward to serving you again soon!

August 30, 2022

The service center representative was incredibly polite, helpful and accommodating. I was in and out as she stated. Dana Dingman made the experience worth it and has restored our faith in Ford Service as More

by BRYSAVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Dingman
Aug 31, 2022 -

Schaumburg Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dana here at Schaumburg Ford.

August 29, 2022

Always satisfied by your competant employees and wondergul service. I would highly recommend Schaumburg Rohrman Ford More

by melroza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Aug 30, 2022 -

Schaumburg Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 28, 2022

Service and representatives were good, work was completed as scheduled and on time. No complaints at this point. More

by mb_bos3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Aug 28, 2022 -

Schaumburg Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 27, 2022

I’ve been loyal Schaumburg Ford customer since 2011, both sales & especially service. While I know I can go just about anywhere to get my vehicles serviced, I always come back to Schaumburg Ford because More

by gaborek, david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Aug 28, 2022 -

Schaumburg Ford responded

David, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Ford. Please don't hesitate to reach out if you need anything else.

August 27, 2022

Had an excellent experience buying my first car, my salesperson was great, and I really have nothing to complain about More

by WILLIAMSDUSTIN624
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ameer Aboalnadie
Aug 28, 2022 -

Schaumburg Ford responded

Dustin, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 27, 2022

The salesman was professional and efficient. He made several pertinent recommendations. I felt no pressure. More

by CHARLENEFENDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Thilberg, Alex Lebdeh
Aug 28, 2022 -

Schaumburg Ford responded

Charlene, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Schaumburg Ford!

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