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Schaumburg Ford

Schaumburg, IL

3.9
1,652 Reviews

815 East Golf Road

Schaumburg, IL

60173

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1,652 Reviews of Schaumburg Ford

June 14, 2022

Satisfied with no complaints. Beautiful facility with attention to details in all regards. Friendly office service More

by Pamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie
Jun 15, 2022 -

Schaumburg Ford responded

Thank you, Pamela, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 14, 2022

I am extremely satisfied with the service I have been given. I was given a very good deal for all the work that was done on my car. I now feel much safer driving my car. My car now sounds, feels and r More

by kcollegestudent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Jun 15, 2022 -

Schaumburg Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 10, 2022

I recently bought a new Mustang here. The three people I talked to, from Jashley my Sales Consultant, to Sam the Finance Manager to a Sales Manager, were all Mustang owners, so if that’s More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jashley Lopez, Sam Shalabi
Jun 13, 2022 -

Schaumburg Ford responded

Thanks for your feedback on your recent visit to Bob Rohrman Schaumburg Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 09, 2022

Dana in service department was knowledgeable, professional and helpful with entire process I would highly recommend. More

by TomK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Dingman
Jun 09, 2022 -

Schaumburg Ford responded

Tom, It's great to hear that Dana was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Ford!

June 08, 2022

Quick service and courteous. Easy appointment process through the website. Consultant was great to communicate with. More

by ANADLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Jessica Bucaro, Levent Oner
Jun 08, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. Jessica and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2022

Both Ameer and Ryan were very helpful. The dealership quickly returned my calls and was very communicative. Very happy with my experience. More

by carolynm312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ameer and Ryan (in Finance)
Jun 02, 2022 -

Schaumburg Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ameer and Ryan here at Bob Rohrman Schaumburg Ford.

June 01, 2022

Service was much improved on my second visit to dealership. Much better communication as I waited for service. More

by SERRHENRY1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Jun 02, 2022 -

Schaumburg Ford responded

Thank you for choosing Bob Rohrman Schaumburg Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 01, 2022

They are really great staff and friendly and good mechanics and they talk to you everything for you car More

by aleksander_trebicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Klett , Jessica Bucaro
Jun 02, 2022 -

Schaumburg Ford responded

We appreciate your business and our team looks forward to serving you again soon!

May 28, 2022

Always well-run, very professional are the personnel in the service department and courteous and respectful to the clients. More

by chrishacias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dana dingman
May 31, 2022 -

Schaumburg Ford responded

Chris, thank you for sharing your thoughts about your experience with Bob Rohrman Schaumburg Ford. We appreciate your business and hope to see you again soon!

May 26, 2022

I took my 2022 Ford Bronco which I purchased at this dealership for service and wow did they F*** everything up. A simple tire rotation was not done correctly. I purchase an exhaust through Ford perform More

by A. ESHOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service advisor did not do the install.
Jun 03, 2022 -

Schaumburg Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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