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Schaumburg Ford
Schaumburg, IL
1,652 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,652 Reviews of Schaumburg Ford
April 21, 2021
Your Service Manager Dennis and the Service Writer Mr. Omer did a wonderful job in explaining my invoice. Great Service Department! And Good Follow Up Omer did a wonderful job in explaining my invoice. Great Service Department! And Good Follow Up More
by Phillip Underwod
Verified CustomerEmployees Worked With
Mr. Oner, Dennis Siears
April 21, 2021
Took an hour and fifteen minutes to change one tire. Then it took a half hour to fix something on my receipt. Masks worn incorrectly. Overall very poor experience. it took a half hour to fix something on my receipt. Masks worn incorrectly. Overall very poor experience. More
by Kara.abunassar
Employees Worked With
Levent, 2 stars
April 17, 2021
Good people. Finaning could have gone a little better, but that was not the dealer's fault. It was a good experience overall. Pat and Alex were both great to deal with. It helps to come in prepared! but that was not the dealer's fault. It was a good experience overall. Pat and Alex were both great to deal with. It helps to come in prepared! More
by Brad
Employees Worked With
Alex Lebdeh, Pat Thilberg
April 16, 2021
My service rep was great - took care of everything in one visit, very pleasant and professional. The fix on my glove compartment didn’t fully “take” and my rental car sat at Ford for three days after I dropp visit, very pleasant and professional. The fix on my glove compartment didn’t fully “take” and my rental car sat at Ford for three days after I dropped off, causing enterprise to charge me $260. (Getting in touch with that place is a serious time suck..) Other than that positive experience. More
by Kimreynolds5150
Employees Worked With
Daniel I think!
April 15, 2021
Took my car in for a recall and decided to have some other matainence work addressed. I worked with service advisor zach who addressed the things I wanted worked on, and at a a fair price. Would reccome other matainence work addressed. I worked with service advisor zach who addressed the things I wanted worked on, and at a a fair price. Would reccomend. More
by TJGORDON0820
Employees Worked With
Zach Pobuta
April 12, 2021
Came in for an oil change and new wiper blades. The tech ended up breaking my windshield while changing the blades. I had to leave my car over night, was told my car would be ready in the morning. I cal ended up breaking my windshield while changing the blades. I had to leave my car over night, was told my car would be ready in the morning. I called 3 times before I could get a tech to talk to me. It was noon before they could get Lyft to pick me up. More
by CHRISNORI
Employees Worked With
Daniel
April 12, 2021
Crystal was great with us in getting our car. She was very informative, kind, and worked with us through the whole process, leading to a successful purchase of our new car. very informative, kind, and worked with us through the whole process, leading to a successful purchase of our new car. More
by Cbth44
Employees Worked With
Nick Magdalin, Crystal Huitron
April 08, 2021
Great service. Evans was very professional and courteous. The work was done on time, and at the price quoted. The waiting room was clean and friendly. I would definitely recommend this dealersh courteous. The work was done on time, and at the price quoted. The waiting room was clean and friendly. I would definitely recommend this dealership. More
by JVK2001
Employees Worked With
Evans Marinakis
April 02, 2021
Everything was ok until purchasing the vehicle, but ever since I’ve had little to no follow up communication about/thru the vehicle shipping process. since I’ve had little to no follow up communication about/thru the vehicle shipping process. More
by JENJB74
Employees Worked With
Joe M., Sam Shalabi
