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Schaumburg Ford
Schaumburg, IL
1,649 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,649 Reviews of Schaumburg Ford
April 16, 2021
My service rep was great - took care of everything in one visit, very pleasant and professional. The fix on my glove compartment didn’t fully “take” and my rental car sat at Ford for three days after I dropp visit, very pleasant and professional. The fix on my glove compartment didn’t fully “take” and my rental car sat at Ford for three days after I dropped off, causing enterprise to charge me $260. (Getting in touch with that place is a serious time suck..) Other than that positive experience. More
by Kimreynolds5150
Verified CustomerEmployees Worked With
Daniel I think!
April 15, 2021
Took my car in for a recall and decided to have some other matainence work addressed. I worked with service advisor zach who addressed the things I wanted worked on, and at a a fair price. Would reccome other matainence work addressed. I worked with service advisor zach who addressed the things I wanted worked on, and at a a fair price. Would reccomend. More
by TJGORDON0820
Employees Worked With
Zach Pobuta
April 12, 2021
Came in for an oil change and new wiper blades. The tech ended up breaking my windshield while changing the blades. I had to leave my car over night, was told my car would be ready in the morning. I cal ended up breaking my windshield while changing the blades. I had to leave my car over night, was told my car would be ready in the morning. I called 3 times before I could get a tech to talk to me. It was noon before they could get Lyft to pick me up. More
by CHRISNORI
Employees Worked With
Daniel
April 12, 2021
Crystal was great with us in getting our car. She was very informative, kind, and worked with us through the whole process, leading to a successful purchase of our new car. very informative, kind, and worked with us through the whole process, leading to a successful purchase of our new car. More
by Cbth44
Employees Worked With
Nick Magdalin, Crystal Huitron
April 08, 2021
Great service. Evans was very professional and courteous. The work was done on time, and at the price quoted. The waiting room was clean and friendly. I would definitely recommend this dealersh courteous. The work was done on time, and at the price quoted. The waiting room was clean and friendly. I would definitely recommend this dealership. More
by JVK2001
Employees Worked With
Evans Marinakis
April 02, 2021
Everything was ok until purchasing the vehicle, but ever since I’ve had little to no follow up communication about/thru the vehicle shipping process. since I’ve had little to no follow up communication about/thru the vehicle shipping process. More
by JENJB74
Employees Worked With
Joe M., Sam Shalabi
April 02, 2021
the crew was fine but the outcome of my visit was upsetting. FORD wants my car to fully break before replacing the part that it was just in service for 1700 miles (6 months) ago. I am upset with ford upsetting. FORD wants my car to fully break before replacing the part that it was just in service for 1700 miles (6 months) ago. I am upset with ford itself .never will I buy another More
by Shakey92002
Employees Worked With
Evans Marinakis
March 31, 2021
Poor communication. I dropped my car off Friday morning, picked Wednesday. Actually repair was finished on Friday at noon but NO call, text and email when my car was available. picked Wednesday. Actually repair was finished on Friday at noon but NO call, text and email when my car was available. More
by MK
Employees Worked With
Zach Pobuta
