Schaumburg Ford

Dropped my car off in the morning not aware that it would be an overnight. Called multiple times and left messages with no call. A day and a half later I finally demanded a manager to go and find out what wa be an overnight. Called multiple times and left messages with no call. A day and a half later I finally demanded a manager to go and find out what was going on. Found out I had to leave it for another night. The communication was the worst I’ve ever seen and will never go back. More

Worse service ever. I’m definitely staying away from this place and taking my 2 vehicles for service somewhere else for all service work they might need in the future. place and taking my 2 vehicles for service somewhere else for all service work they might need in the future. More

Very polite and helpful! Excellent customer service! Although I had to wait a few minutes to get in they were very cognizant that I had been waiting and kept checking on me since I had a scheduled appoi Although I had to wait a few minutes to get in they were very cognizant that I had been waiting and kept checking on me since I had a scheduled appointment. More

Levant was very courteous and thorough on what had to be done when we arrived. The work was finished when we arrived and car washed. done when we arrived. The work was finished when we arrived and car washed. More

Great service. Not much else to say. This place will take care of your car. They are friendly, courteous and professional. That’s my review. care of your car. They are friendly, courteous and professional. That’s my review. More

They performed excellent service on my car and kept me well informed. I was given transportation to and back from my condo, and my car was well taken care of. well informed. I was given transportation to and back from my condo, and my car was well taken care of. More

You guys have earned my business. My next Ford truck will be purchased form your dealership. I have found out that all Ford dealers are not created equal, I have been a Bredemann Ford customer for 3 trucks n be purchased form your dealership. I have found out that all Ford dealers are not created equal, I have been a Bredemann Ford customer for 3 trucks now since 2008, and I will no longer deal with them. They have a contaminated culture from the top down, and it shows. It's to bad Ford does not closely monitor the quality of their franchises. More

I got my car quote in February and I am getting it fixed at the end of April. I am very disappointed in my experience. I was not aware it took months to fix a vehicle. at the end of April. I am very disappointed in my experience. I was not aware it took months to fix a vehicle. More

Just met with Evan on this visit. Handled my vehicle service needs very professionally. Helped with utilizing my Ford points for service discounts. Will always make Rohrman Ford my place to go service needs very professionally. Helped with utilizing my Ford points for service discounts. Will always make Rohrman Ford my place to go More

It was great. Had a good experience. Everything went well and I had no issues at all. Waited about an hour and 20 minutes for oil change and tire rotation. and I had no issues at all. Waited about an hour and 20 minutes for oil change and tire rotation. More