Schaumburg Ford

Everything went well. The oil change, tire rotation and safety inspection was completed in about an hour. All my concerns were addressed. The oil change, tire rotation and safety inspection was completed in about an hour. All my concerns were addressed. More

Schaumburg ford was excellent to work with on my custom Ford Bronco Order. Given all the things that have happened specifically surrounding Ford Bronco orders with dealers being deceptive or dishonest with Ford Bronco Order. Given all the things that have happened specifically surrounding Ford Bronco orders with dealers being deceptive or dishonest with the customers, Schaumburg Ford was always very upfront and maintained good communication. Once my vehicle was produced and delivered the purchase process was handled by Ameer who was very pleasant, helpful and not pushy at all. Overall the entire process from order to vehicle delivery was seamless. I would recommend Schaumburg ford to anybody in the Chicagoland area looking to purchase or order a ford vehicle. More

Great people & service! I would send my friends & family to them any time….if your looking for a new/used car, check them out. I would send my friends & family to them any time….if your looking for a new/used car, check them out. More

Salesman didn’t seem to know what he was doing and hasn’t followed up on anything he said he would. followed up on anything he said he would. More

Jashley was so nice, knowledgeable, and patient. No pressure and very helpful. She made the experience not just acceptable but enjoyable. No pressure and very helpful. She made the experience not just acceptable but enjoyable. More

Overall a great experience. They gave me a free oil change to make up for the fact that they had my car for so long to fix a recall. It seemed to take a long time to do the oil They gave me a free oil change to make up for the fact that they had my car for so long to fix a recall. It seemed to take a long time to do the oil change. That’s all I would take points off for. The length of time it took. Otherwise, everything was great. More

Very helpful straight-forward. My service was for a recall. Work was performed quickly and well. My service was for a recall. Work was performed quickly and well. More

Horrible experience with this dealer, make sure you check every little detail before signing the contract at the end. Instead of deducting the 10k deposit, they added 10k to my total cost. I had to go back t every little detail before signing the contract at the end. Instead of deducting the 10k deposit, they added 10k to my total cost. I had to go back three times to resolve the issue. First time with my uncle, to be taken seriously (I’m a woman), the next two were because I found more mistakes. Don’t trust the people in this dealer, I would take my business elsewhere.Also, the protection packages in the cars are insanely overpriced, you’re better off buying those with a third party or directly through the company that they use, don’t get scammed. I have all the paperwork to prove all the statements above. More

They were very nice to deal with, and I plan on sending my friends & family to Schaumburg Ford when looking for a change in their vehicles. my friends & family to Schaumburg Ford when looking for a change in their vehicles. More

Evans was in constant communication with me via call or text. He told me what was exactly needed and helped me out with servicing my car. text. He told me what was exactly needed and helped me out with servicing my car. More