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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

March 04, 2022

Great experience buying a car for my daughter. Nic was a great salesman to work with! More

by REZACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pruitt, Ryan Augustine, Nic DeSanti
Report | Print
Mar 07, 2022 -

Schaumburg Kia responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope your daughter enjoys her new ride!

March 04, 2022

Great service. Was happy to walk out with a new car! Aldo did 100% and explained everything really well. More

by MKEES7334
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Todd Pruitt, Aldo Rodriquez
Report | Print
Mar 07, 2022 -

Schaumburg Kia responded

Thanks for your feedback on your recent visit to Bob Rohrman Schaumburg Kia. It's great to hear that Aldo was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

March 04, 2022

Great service very helpful! Love my new car! Sales man was very knowledgeable and Went out of his way! More

by KORTUM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, Anthony Longobardi, Todd Pruitt, Mike Raith
Report | Print
Mar 07, 2022 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 03, 2022

Mark in service is an absolute gem! He always takes care of my car whenever I have a problem with it. He explains things in a way for me to understand what the issue is; he gets the wor More

by krazykerry31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Mar 03, 2022 -

Schaumburg Kia responded

Thank you for your confidence in Mark and our team! We are thrilled that you have had such positive experiences here at Bob Rohrman Schaumburg Kia and we look forward to your next visit. Drive safely!

March 02, 2022

Great service from Mark as always. Just wish loaners were available when you have to leave your car there for multiple days. More

by SHOCKERMCGEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Mar 03, 2022 -

Schaumburg Kia responded

Thank you for your candid feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia!

March 01, 2022

I’ve been going here for a few years now and it’s done is gone downhill. Service advisors are a revolving door and the waiting room is a dump now. Opened a mini fridge thinking there was water inside, nope o More

by DEAN.CORBOLOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Hidder, MarK Robles
Report | Print
Mar 18, 2022 -

Schaumburg Kia responded

Thank you for bringing this to our attention, Dean, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 01, 2022

Service is fine except that the work was not complete due to the part is on backorder could take at least three weeks or more my only concern is the safety issues since it involves the horn does not work. More

by CHEVYMAN1254
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil. And Christian
Report | Print
Mar 01, 2022 -

Schaumburg Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

March 01, 2022

After a unfavorable purchasing experience, it was refreshing to have experienced a very pleasant service visit. More

by 2SARDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Mar 01, 2022 -

Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 28, 2022

All of the Team members we dealt with were professional and expedient. Very pleasant buying experience. More

by STPAPINI77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mallory, Todd Pruitt, Ryan Augustine, Bill Brennan
Report | Print
Feb 28, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

February 27, 2022

Jim Smith was excellent, honest and very knowledgeable, everything went fast and smooth. Great customer service!!! More

by AVESCO08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Ryan Augustine, Jim Smith
Report | Print
Feb 27, 2022 -

Schaumburg Kia responded

Delivering a straightforward and seamless purchase experience is always the goal, and we're so happy to hear we succeeded. Jim and the Bob Rohrman Schaumburg Kia team thank you for supporting us with a great review, and we wish you safe and smooth travels on the road ahead!

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