Schaumburg Toyota

Very pleasant experience. Looked at a vehicle I had in mind. Test drove. The salesperson was not pushy at all. Friendly, outgoing, talkative, listened. Sat down presented the numbers. Of course they had t mind. Test drove. The salesperson was not pushy at all. Friendly, outgoing, talkative, listened. Sat down presented the numbers. Of course they had to play the game of what would it take for you to drive it home. Here nor there....it was a comfortable experience. First time owning a Toyota...let’s see how this goes. Even the finance person was pleasant to deal with...friendly, out going... Hoping your service department is just as good. More

Was very pleased with the work Dave did on my car. Was very efficient and friendly. Am very impressed with the service given me and got in and out. very efficient and friendly. Am very impressed with the service given me and got in and out. More

It started with Sean in Service. Awesome individual and I wouldn' t hesitate to ask him for assistance. I had tried reaching out to sales to ask about used cars. I needed a "hand up" with regard to purch I wouldn' t hesitate to ask him for assistance. I had tried reaching out to sales to ask about used cars. I needed a "hand up" with regard to purchasing a used car and simply couldn't find the person I should go to. The phone people were kind of dismissive. He forwarded my name and phone number to Chris Haley, and without a commitment made me feel valued. Chris called me, we talked about the need I had. He didn't make me feel "pathetic" or needy which was deeply appreciated. Thank you for all that you did for my daughter and I. 2020 has exceeded all expectations and blown up under most of our feet and has been very un-nerving. Thank you for providing safe harbor. ~ Patti More

He was friendly and helpful answered all my questions and made sure that everything on the service work order was done and explained to me. made sure that everything on the service work order was done and explained to me. More

After they did an alignment to my car my steering wheel was not straight when the car was going straight and they told me that this is , because of the roads... I had to go to a different place to do my al was not straight when the car was going straight and they told me that this is , because of the roads... I had to go to a different place to do my alignment right and they found that it was off with 0.6 degrees . My steering wheel is centralized again and I will never go to Schaumburg Toyota for service again !!! More

I had an amazing time, Ben really did help me out a lot and made me feel confident in my truck purchase. He was very helpful since the beginning. Great employee definitely would come again and purchase ano and made me feel confident in my truck purchase. He was very helpful since the beginning. Great employee definitely would come again and purchase another vehicle with Ben. More

The service department is great. They are always very friendly and helpful. I always make an appointment and that helps me get in and out. friendly and helpful. I always make an appointment and that helps me get in and out. More

This is my 4th purchase from Schaumburg Toyota since 1998 and they seem to get better with age. There was no up-selling and the pricing was fair to both parties. The delivery process was even better as all t and they seem to get better with age. There was no up-selling and the pricing was fair to both parties. The delivery process was even better as all the features of this "computer-on-wheels" was explained exactly and simply. I'll return for service also as I am retired and the facility is very comfortable. More

I’m very glad and grateful that I walked in this dealership. Ben was the most helpful salesman. He did everything in his power to make sure I had the best deal and walked out of the dealership with dealership. Ben was the most helpful salesman. He did everything in his power to make sure I had the best deal and walked out of the dealership with a car that I loved. he was very informative. Explained every little detailed. I had an excellent experience going to this dealership. I would highly recommend Ben! Excellent salesman!! More

Excellent customer service..very thorough..honest...accommodating. We bought our Avalon in 2003 and our highlander in 2018. We appreciate the professional manner from both the sales thorough..honest...accommodating. We bought our Avalon in 2003 and our highlander in 2018. We appreciate the professional manner from both the sales and service departments. We particularly like the fact no appointment is needed for your service department. Thank you! More