Schaumburg Toyota

1st 5,000 Miles Clean facility, very impressive when you bring your vehicle into the service area. They provide coffee and pastries, a nice touch. It didn't take th Clean facility, very impressive when you bring your vehicle into the service area. They provide coffee and pastries, a nice touch. It didn't take them long to complete the oil change and tire rotation. Only thing keeping them from 5-stars is they didn't do a very good job cleaning/drying the truck after completing the service. Lots of water spots on the vehicle afterwards. More

Exceeded expectations We came to Zaya with very specific needs (and wants) for a new vehicle and he exceeded our expectations in every way. He provided several options for We came to Zaya with very specific needs (and wants) for a new vehicle and he exceeded our expectations in every way. He provided several options for vehicles, pricing, financing, etc.,, made the purchase process easy and quick, and was very thorough during the whole process (and available for questions days and weeks after our transaction). We are very pleased with our experience and when it is time for us to purchase another vehicle we would like to work with Zaya again. We highly recommend you ask for him. More

The best salesman ever! David W helped help us to the max with our car selection. Sweet kind helpful and informative. I recommend him 100% if you are in need of a Toyota David W helped help us to the max with our car selection. Sweet kind helpful and informative. I recommend him 100% if you are in need of a Toyota More

Awesome service! I drove right into the service center and told them what i was there for. Rafael entered my info, was extremely thorough about my expectations and ne I drove right into the service center and told them what i was there for. Rafael entered my info, was extremely thorough about my expectations and needs. The waiting area was amazing and comfortable. I had a complementary muffin and coffee which was great cause I was in a hurry that morning. My service was completed in less time than anticipated and I was thrilled they washed all the salt and dirt off my car. I drive past 2 other Toyota dealerships to continue to purchase and service my car at Schaumburg Toyota for the last 13 years! More

Very thorough. Checked everything out for the 30,000 mile check-up. Performed work on recall with the Sienna (replace fuses from 25 amp to 30 amp). Gave heads up o Checked everything out for the 30,000 mile check-up. Performed work on recall with the Sienna (replace fuses from 25 amp to 30 amp). Gave heads up on when to change the battery (scheduled for fall visit) More

It was awesome! I was greeted by a gentleman named EZ. He was so personable and friendly and actually cared about asking me questions about my day. It’s these kinds o I was greeted by a gentleman named EZ. He was so personable and friendly and actually cared about asking me questions about my day. It’s these kinds of visits that keep me coming back for all service needs on my car. Thank you for such a great customer experience!! More

Daniel was the best car salesman we have ever worked with! Can’t say enough good things about Daniel & our first Toyota experience. He listened to what our needs and wants were, was very knowledgeable about h Can’t say enough good things about Daniel & our first Toyota experience. He listened to what our needs and wants were, was very knowledgeable about his vehicles and explained what all our options were. When we settled in on a car, the right combo of ext/int wasn’t there but he immediately did a statewide search and told us to go have a nice lunch and he would work on getting our car here & ready ASAP. Within a hour of leaving, he called to say our car was on the way and he would have it all ready for us when we returned a few hours later. He and his manager were very fair in their offer and trade in value. We returned and he was just finishing the last touches, transferred our plates right away and the car was even more awesome than I expected! Daniel made us feel like we were his first & only customer even though he has been there for 4 years. We are new to the Toyota family and are very impressed with the whole operation of Schaumburg Toyota!! More

Completely Satisfied I was completely satisfied with the service I received. I brought my 2017 Toyota Highlander in for it’s 1 year 10,000 mile service. Steve Lowell was I was completely satisfied with the service I received. I brought my 2017 Toyota Highlander in for it’s 1 year 10,000 mile service. Steve Lowell was device rep. that took care of me. He was friendly, professional and knowledgeable. I had several questions and he was able to answer them with no problem. More

Oil change and some basic repairs Always satisfied with the service, very comfortable atmosphere, car wash included, would like to see interesting magazines, very clean, very friendly Always satisfied with the service, very comfortable atmosphere, car wash included, would like to see interesting magazines, very clean, very friendly and helpful, looking forward to equally good service and in new car purchases. More

A totally satisied customer Once again your service department came to my rescue when I needed help. Our 18 year old MR-2 developed an engine problem late on a Saturday afternoo Once again your service department came to my rescue when I needed help. Our 18 year old MR-2 developed an engine problem late on a Saturday afternoon. I found out that the service area closes at 5 pm and is closed on Sundays. I spoke with Miguel in the service area and he was extremely helpful to us. He got the car in and had it diagnosed in a very short time. He told us that the needed parts had to be ordered and might take a couple of days to get. When I told him that I had to have my car for work, he loaned us a beautiful Camry to use until our car was finished. He also kept in touch with us and informed us of the progress on the repairs every step of the way. We have been loyal customers of Schaumburg Toyota since we bought a new Celica there in 1985. With outstanding customer service like we received, we will keep coming back. Thanks again! More