Schaumburg Toyota

Very thorough. Checked everything out for the 30,000 mile check-up. Performed work on recall with the Sienna (replace fuses from 25 amp to 30 amp). Gave heads up o Checked everything out for the 30,000 mile check-up. Performed work on recall with the Sienna (replace fuses from 25 amp to 30 amp). Gave heads up on when to change the battery (scheduled for fall visit) More

It was awesome! I was greeted by a gentleman named EZ. He was so personable and friendly and actually cared about asking me questions about my day. It’s these kinds o I was greeted by a gentleman named EZ. He was so personable and friendly and actually cared about asking me questions about my day. It’s these kinds of visits that keep me coming back for all service needs on my car. Thank you for such a great customer experience!! More

Daniel was the best car salesman we have ever worked with! Can’t say enough good things about Daniel & our first Toyota experience. He listened to what our needs and wants were, was very knowledgeable about h Can’t say enough good things about Daniel & our first Toyota experience. He listened to what our needs and wants were, was very knowledgeable about his vehicles and explained what all our options were. When we settled in on a car, the right combo of ext/int wasn’t there but he immediately did a statewide search and told us to go have a nice lunch and he would work on getting our car here & ready ASAP. Within a hour of leaving, he called to say our car was on the way and he would have it all ready for us when we returned a few hours later. He and his manager were very fair in their offer and trade in value. We returned and he was just finishing the last touches, transferred our plates right away and the car was even more awesome than I expected! Daniel made us feel like we were his first & only customer even though he has been there for 4 years. We are new to the Toyota family and are very impressed with the whole operation of Schaumburg Toyota!! More

Completely Satisfied I was completely satisfied with the service I received. I brought my 2017 Toyota Highlander in for it’s 1 year 10,000 mile service. Steve Lowell was I was completely satisfied with the service I received. I brought my 2017 Toyota Highlander in for it’s 1 year 10,000 mile service. Steve Lowell was device rep. that took care of me. He was friendly, professional and knowledgeable. I had several questions and he was able to answer them with no problem. More

Oil change and some basic repairs Always satisfied with the service, very comfortable atmosphere, car wash included, would like to see interesting magazines, very clean, very friendly Always satisfied with the service, very comfortable atmosphere, car wash included, would like to see interesting magazines, very clean, very friendly and helpful, looking forward to equally good service and in new car purchases. More

A totally satisied customer Once again your service department came to my rescue when I needed help. Our 18 year old MR-2 developed an engine problem late on a Saturday afternoo Once again your service department came to my rescue when I needed help. Our 18 year old MR-2 developed an engine problem late on a Saturday afternoon. I found out that the service area closes at 5 pm and is closed on Sundays. I spoke with Miguel in the service area and he was extremely helpful to us. He got the car in and had it diagnosed in a very short time. He told us that the needed parts had to be ordered and might take a couple of days to get. When I told him that I had to have my car for work, he loaned us a beautiful Camry to use until our car was finished. He also kept in touch with us and informed us of the progress on the repairs every step of the way. We have been loyal customers of Schaumburg Toyota since we bought a new Celica there in 1985. With outstanding customer service like we received, we will keep coming back. Thanks again! More

The most pleasant experience I ever had. David made a usually daunting experience very pleasurable. He treated my wife and I with respect and was willing to go the extra mile to get the best David made a usually daunting experience very pleasurable. He treated my wife and I with respect and was willing to go the extra mile to get the best deal for us. I have purchased many new cars in my life and this was the best experience I have ever had. More

Excellent service and discount I went to this dealer very unexpected. And the treatment i got from the sales person David Warda is outstanding. He treated me great and provided the I went to this dealer very unexpected. And the treatment i got from the sales person David Warda is outstanding. He treated me great and provided the details of all the related cars i am looking at and the best model that suits me. And then boom the discount he and the manager Blake gave me is outstanding, haven't even dreamed about that kind of deal. Please go here for any new/used cars purchases with great deals. More

Sienna Limited Premium AWD with disability feautures Zayas was extremely helpful during the entire buying process. We had a complex situation because we were purchasing a scooter lift and a scooter and w Zayas was extremely helpful during the entire buying process. We had a complex situation because we were purchasing a scooter lift and a scooter and we were working with Mobility Works in Niles. Zaya made sure to be in touch with our salesman at Mobility Works to ensure that the entire process went smoothly for us. Although it wasn't his responsibility to do so, he went above and beyond with his customer service. He also explained the financing aspect since we were going to roll all of our costs into the loan and made sure we got all of the incentives that we qualified for. Toyota Corporate has a program that reimburses you for the cost of medical equipment added to their vehicles and Zaya made sure that all of the forms were filled out properly and that they were submitted in a timely manner. He was very thorough in explaining the remote starter, extended warranty and other things that we added to the car. He is a very kind person and is always so nice to us. He is truly one of a kind! Also, shout out to Joe Shoemaker and Leah Interino for their patience, helpfulness and understanding. This was an emotional process (health issues leading to the scooter purchase) but they all made it very pleasant. More

courteous and competent Bart is an excellent representative for your company. He was professional and helpful. I called ahead because I was late and it was not a problem. Bart is an excellent representative for your company. He was professional and helpful. I called ahead because I was late and it was not a problem. More