Schomp BMW

I turned in a lease and leased a new vehicle at Schomp. This is my 3rd vehicle from this dealer. Everytime I've dealt with them they have made an excellent deal on my vehicle. No issues with the lease tu This is my 3rd vehicle from this dealer. Everytime I've dealt with them they have made an excellent deal on my vehicle. No issues with the lease turn in and excellent pricing on the new vehicle. I was able to take advantage of their holiday incentives also. The only negative is that the paperwork takes a long time. I spent several hours at the Dealership to get all the paperwork completed. The vehicle delivery was fantastic, car cleaned and immaculate and they helped me connect all my mobile devices, Ipod and garage door openers to the car! Everything was set (including seat adjustments) before I even left the dealership! The entire staff at Schomp was very nice, courteous and helpful. More

They're very friendly and customer-oriented. My car was special-ordered, and they kept me posted, every step of the process. And, when it came in, they prepped it very fast and that was that. I especiall special-ordered, and they kept me posted, every step of the process. And, when it came in, they prepped it very fast and that was that. I especially like their transparency, from start to end. More

I did not know what kind of BMW I wanted, I just knew I wanted a BMW. The salesman let me verbalize out loud about why this or that car would be nice without influencing me about my decision. He smiled b wanted a BMW. The salesman let me verbalize out loud about why this or that car would be nice without influencing me about my decision. He smiled big and asked if I would like to test drive the Z4 that made me smile. His only influencial words were "punch it" when I merged on the highway while test driving the car. Yes, that was what I was looking for! It an easy process with lots of education about owning my first BMW. More

I will never send any business to Ralph Schomp. I was on the phone with my bank getting paper work moving and they sold the vehicle out from under me. Its like they put you on a 5min time frame. If you loos the phone with my bank getting paper work moving and they sold the vehicle out from under me. Its like they put you on a 5min time frame. If you loose a customer for life you loose a lot more money than you just made on one sale. More

These guys were very knowledgeable, patient and friendly. Not pushy or denigrating. Both were helpful and positive. We especially enjoyed Jim's sense of humor. Even when I changed my mind after a custom Not pushy or denigrating. Both were helpful and positive. We especially enjoyed Jim's sense of humor. Even when I changed my mind after a custom order for a new car they easily and readily adapted to my changes so that I ended up with a beautiful CPO! More

I realize that they are "no haggle," but they were GOUGING the price of my trade. After asking for $500 more to make me feel better about the purchase, they wouldn't take it and let me walk! The irony GOUGING the price of my trade. After asking for $500 more to make me feel better about the purchase, they wouldn't take it and let me walk! The irony? They reduced the price by $1K THE NEXT DAY (via an advertisement)!! So even though THEY KNEW I wanted this car under my financial requirements, they refused to call me and lost my sale by trading it to another dealership. They're so high brow here; they would rather LOSE $$ through a dealer trade vs sell it to me. That aside (which I could almost stomach), Sales Manager Jeff's attitude was incredibly demeaning, immature and embarrassing throughout the entire process. If I wasn't a woman, I thought at one point he was going to punch me for interrupting his spiel. He got up, shoved my paperwork and told me to have a nice day like a big baby. Shame on Schomp for such unprofessional behavior. I had plenty of money to spend, with perfect credit, and a car to buy, but it's evident I'm not good enough for their business or else why didn't they call me the moment the car was reduced? If you're not a millionaire buying a beemer, AVOID THIS DEALERSHIP! Note: Steve is a nice enough guy/conversationalist. TJ was very knowledgeable/straight. Jeff the sales manager = total xxxxxxxxx More

These were the friendliest, most professional cardealers I have ever worked with. Usually car salesmen tend to be very pushy but not at Schomp BMW. They were very patient, they worked with my trade in to I have ever worked with. Usually car salesmen tend to be very pushy but not at Schomp BMW. They were very patient, they worked with my trade in to perferction. They made my buying experiance a true pleasure. Hands down they are the best. More

We bought an '06 325i for a pretty good price. Robb was pretty good to deal with, and came in on his day off to close the deal. Delivery was smooth and the initial transaction was pretty painless. The ba pretty good to deal with, and came in on his day off to close the deal. Delivery was smooth and the initial transaction was pretty painless. The bad thing is that it was 90 days ago and they still haven't delivered the title paperwork to the DMV. We've had to get the temp tags renewed twice and have wasted hours trying to get this resolved. Schomp states that the title paperwork was messed up due to some incorrect signatures from the previous owner who was from another state. I can understand that things happen, but Schomp has no business putting a "For Sale" sign on a car they don't have a title for in their possession. The fact that they never contacted us to let us know that there was a problem is pretty poor. Add to that when speaking to the people in their title office they were very stoic and just dismissed the issue like it was normal. Even the manager of the dept. was pretty rude. I had 11 months left on my old plate registration, and they've wasted all the credit I would have had if the paperwork had been done in a timely manner. Had it not been for this, we were going to go purchase another BMW from Schomp. Their loss. I'll go to Gebhart instead. More

I have had nothing but poor service from this dealer for 3 years. Service advisor Chris is immature and a poor communicator of solutions to my car's issues. I have 3 months left on the lease and I will 3 years. Service advisor Chris is immature and a poor communicator of solutions to my car's issues. I have 3 months left on the lease and I will not be going back to this dealer for another car. Shame on Lisa Schomp for her lack of awareness that her expensive new location has really poor service employees. More

Just horrible. Sales couldn't touch the deals I received elsewhere. Service was negligent and took multiple visits to rectify. Service advisor "Chris" was soo busy he didn't take the time to discuss my is elsewhere. Service was negligent and took multiple visits to rectify. Service advisor "Chris" was soo busy he didn't take the time to discuss my issues with me. Didn't let me talk without cutting me off. Spoke to the service manager who was blasé about my situation. Just bad all around. More