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Schomp MINI
Highlands Ranch, CO
739 Reviews
Schomp MINI is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business.
One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind.
Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 739 reviews
July 05, 2016
We Bought a Mini From Ralph Schomp Mini Lana Hamzic at Ralph Schomp Mini provided excellent customer service during our visit and we left with a new Mini Cooper. We were truly satisfied. Lana Hamzic at Ralph Schomp Mini provided excellent customer service during our visit and we left with a new Mini Cooper. We were truly satisfied. More
by Kittyhawk
Employees Worked With
Lana Hamzic
July 05, 2016
Purchased 2015 MINI Cooper S Very satisfied with my purchase from Ralph Schomp MINI. Very professional sales staff. I would highly recommend this dealership and found the entire R Very satisfied with my purchase from Ralph Schomp MINI. Very professional sales staff. I would highly recommend this dealership and found the entire RS to be very friendly and courteus. Makes the car I purchased that much more enjoyable. More
by DP
Employees Worked With
Lana Hamzic, Lance Wischkowski
June 09, 2016
worst on commitment Worst experience. I booked used car paying 500$ and day later I came to buy a car, it was sold to someone else. The reason was told they did not u Worst experience. I booked used car paying 500$ and day later I came to buy a car, it was sold to someone else. The reason was told they did not update system properly. I was shocked and could not believe. What a unprofessional mini schomp staffs are ;(. how irresponsible they are. Its breach of trust of customer. Why customer should rely on schomp. The sales guy James was good and had no intention to do that so blame does not go to him but Its responsibility of schomp staff who did not update the system and put big question on Schomp as dealer And then they offered cars which did not had what i was looking for as a car and a price. But then how can you trust and feel when someone take away what you like after paying a holding fee. It was wastage of my time as I came 3 times, So its loss of time/money and lots of mental torture ;( Beware customers think 100 times before trusting schomp and I pray GOD nobody becomes next victim of it More
by Sachin K
Employees Worked With
James
December 11, 2015
RALPH SCHOPM! YOU SOLD ME A DEFECTIVE VEHICLE! You sold me a 2012 Countryman Mini just over a year ago. I has done NOTHING but cause me trouble. It has been in your shop 5 times. 5 TIMES IN ONE YEA You sold me a 2012 Countryman Mini just over a year ago. I has done NOTHING but cause me trouble. It has been in your shop 5 times. 5 TIMES IN ONE YEAR! and because it is the WORSE car I have ever purchased. IT HAS TO GO BACK. The "ENGINE MALFUNCTION" light is now on. WONDERFUL! If it isn't one thing it's another with this car. For a company the "CLAIMS" to care about the cars they sell. RALPH SCHOPM! YOU SOLD ME A DEFECTIVE VEHICLE! You need to make this right! I am the one paying for this and it isn't right! More
by stranded?!?
Employees Worked With
Bennet
November 11, 2015
I hate buying cars, but Ralph Schomp was different. I had been looking for a used car for a few weeks. I was expecting the usual high pressure sales game. The sales people aren't on commission, and the I had been looking for a used car for a few weeks. I was expecting the usual high pressure sales game. The sales people aren't on commission, and the prices are right in that area where they can make money but low enough to compete against anything else around. It takes the pressure off so it can actually be fun. I worked with Fabi. She was really on the ball, and seemed like a genuinely good person. She made the whole process virtually painless. More
by Boo
Employees Worked With
Fabi
October 21, 2015
Awesome dealership I came there to buy a Forester I was told they couldn't find it. Fabian Folker my sales rep work really hard on locating the Forester eventually she I came there to buy a Forester I was told they couldn't find it. Fabian Folker my sales rep work really hard on locating the Forester eventually she found it. I didnt have to wait long Exellent customer service in my book. More
by PaoT1320
Employees Worked With
Fabian Folker
October 21, 2015
Great service, informative and friendly Fabi folker was excellent in helping me when I purchased my first Mini Cooper form Ralph Schomp in Littleton. Fabi was very easy to talk to and kept m Fabi folker was excellent in helping me when I purchased my first Mini Cooper form Ralph Schomp in Littleton. Fabi was very easy to talk to and kept me informed throughout the process. I hope to do business with Fabi Folker in the future. Tom Camp More
by tcamp
Employees Worked With
Fabi Folker
August 25, 2015
Most unprofessional team of salesmen that I've ever seen DO NOT EVER DO BUSINESS WITH THIS DEALERSHIP. CROOKS. I'll just sum it up for you: -After a month of owning the car, received a call that the inte DO NOT EVER DO BUSINESS WITH THIS DEALERSHIP. CROOKS. I'll just sum it up for you: -After a month of owning the car, received a call that the interest rate was being doubled (despite the fact that the agreement had been signed already with a lower rate), and if we did not agree, then the car would be towed. -Was promised a Visa gift card because of a promotion; once the deal was signed, no one "was the one to deal with that". -Was promised to have the new car delivered, and was strung along for over 5 hours beyond the window of time because "no one was around to bring it"; when we left to go pick it up ourselves, we called to say we were on our way; after 30 minutes of no answer, we were finally told that, oh by the way, it was suddenly on its way, and that we needed to just turn around. -Received inappropriately informal text messages and emails from Jake, the guy who originally made the "deal". These are just the main points in a concise fashion. I.e. could expound, but you get the gist. I look at situations like this and wonder what the owner would think if he knew his business was being represented and conducted in such a disturbing fashion. Stay away. Stay away from this dealership. More
by betee48
Employees Worked With
TJ Joyce, Jacob Williamson
June 26, 2015
Very Disappointed in our purchase Purchased a 2004 Toyota Sequoia. We traded in our perfectly good MINT shape, Honda Del Sol (our Honda had NO PROBLEMS - you could eat off it's engine Purchased a 2004 Toyota Sequoia. We traded in our perfectly good MINT shape, Honda Del Sol (our Honda had NO PROBLEMS - you could eat off it's engine) yet, we still had to pay an additional $8,000 vs keeping our paid of Honda (I am an idiot). First red flag should have been the reason I said no to our purchase. Right after the purchase, we had to have it in for service for the AC fan.....a loud noise determined the fan needed to be repaired by their service. They did not charge us for this repair...so I can not say this was a bad thing. But right after....we learned they cleared a check engine light before they sold the vehicle so they could sell it without having to put more money in before the sale. I feel so cheated and lied to. I have never had a sale like this before and have always trusted people. I guess I am a trusting dimwit! Now, AGAIN we have to have it in for service....we don't even have our plates yet and we have to put $800.00 into the thing. I am sick to my stomach! I will never purchase a used vehicle from a dealer again! More
by garikari
Employees Worked With
n/a
June 19, 2015
Very dissatisfied with customer service and attention. I have always been a fan of Ralph Schomp as an organization; however, I would not recommend its Mini location. Having been a customer of Ralph Schomp I have always been a fan of Ralph Schomp as an organization; however, I would not recommend its Mini location. Having been a customer of Ralph Schomp Honda in the past, I had high expectations for my experience when I visited the Mini location. At the Honda dealership I have always been addressed with friendliness and enthusiasm. However, I experienced almost the opposite at RS Mini when I visited to test drive a 2012 Acura TSX in June 2015. When I first arrived to the dealership, I found the vehicle on my own and then went inside the showroom to speak with a sales advisor. The advisor who assisted was somewhat nice, but he had been on the job for only a week and was very uninformed and seemed to not know what he was doing/saying. The test drive was awful because the vehicle was filthy and had a foul odor. After the test drive I worked with a different advisor (Jake) who had informed me that he would have the car detailed to eliminate the smell so that I could come back the next day to view and test drive it again. However, when I returned the next day, I had to wait almost 10 minutes in the showroom before anyone paid me any attention (even though there were sales associates/advisors standing around and joking with each other). When I asked to see the TSX, I was informed it had not been detailed because they were not sure how serious I was about the purchase. I was extremely angry because I was liked the vehicle and was looking forward to seeing it clean. I was told by the finance manager, Shawn, that he was taking the car to detail and would phone me at 10am on Friday (June 19) the next morning so I could come back and see it clean (I am writing this review at almost 3pm on Friday, June 19, and I have yet to hear from anyone from Ralph Schomp). This prompted me to leave Ralph Schomp Mini and visit Courtesy Acura down the street, where I ultimately purchased a very similar TSX in much better condition. I will continue to do business with Ralph Schomp Honda, but never again will I consider Ralph Schomp Mini. More
by jnavarro87
Employees Worked With
Erik (I think), Jake, and Shawn.
