Schumacher Lincoln of Delray

Once again, had great difficulty trying to book our MKC for service through the Service Dept. Finally contacted Michael Kuznetz, our Service Advisor. Booked same day service with his personal follow-up, as for service through the Service Dept. Finally contacted Michael Kuznetz, our Service Advisor. Booked same day service with his personal follow-up, as usual. Kudos to Michael for caring about Customer needs promptly! More

Dave Adams is very personable. Outstanding dealership. I took the car in for my 37,500 check up. Car runs awesome. They cleaned it as well. took the car in for my 37,500 check up. Car runs awesome. They cleaned it as well. More

It is always a pleasure to deal with Dave Adams. He is friendly and easy to talk to. He has been my contact there for many years and I am always impressed by his efficiency and ability to get things do friendly and easy to talk to. He has been my contact there for many years and I am always impressed by his efficiency and ability to get things done. His advice is good and I listen to him. He has never steered me wrong. Hope he stays with you for a long time! More

Each time we needed help at Lincoln, Michael Kuznetz has been there to give us the best service. We trust hi him.. he is a great asset to your establishment. Thank you! been there to give us the best service. We trust hi him.. he is a great asset to your establishment. Thank you! More

Our Nautilus lease was soon to expire and we went to Schumacher Lincoln in Delray beach and spoke with Steve Petrarca. He was personable, extremely knowledgable and answered all our questions. He wo Schumacher Lincoln in Delray beach and spoke with Steve Petrarca. He was personable, extremely knowledgable and answered all our questions. He worked with us in obtaining a new Nautilus, with the V6 engine which we wanted. Tylyn Meeks, their financial guru, was easy to work with and quickly guided us through the paperwork the next day...truth be told, we could have driven out of the showroom the same day if we wanted to!...These guys are very professional...the "real deal' Howard Lipman More

Jon was patient, knowledgeable, fair and, above all, did what was required to ensure that our transaction was just what we wanted. We made a mistake by choosing lease over purchase and Jon attempted to diss what was required to ensure that our transaction was just what we wanted. We made a mistake by choosing lease over purchase and Jon attempted to dissuade us. We re-visited Schumacher and Tylyn Meeks went way, way above and beyond to modify our transaction and see that we were satisfied and, most importantly, had what was correct. "To Serve Customers For Life" may truly be their mantra. Thanks! More

They make it impossible to schedule appointments. Also, brought my new navigator in with a rattle noise during start, they didn’t diagnose it properly and just assumed it was a factory service that require brought my new navigator in with a rattle noise during start, they didn’t diagnose it properly and just assumed it was a factory service that required a reprogramming. It’s still rattling during startup and a quick google search shows this is due to a worn variable cam timing unit that needs replaced. No one followed up with me to make sure the problem was Fixed. Now I have to bring it back in, but the problem is they never answer the phone and make it difficult to get an appointment scheduled. I’ve always owned Escalades in the past and I must say the Delray Cadillac service is superior to what we’ve experienced at Schumacher Lincoln in Delray. More

Schumacher Lincoln service is always exceptional. Heart warming customer service by Dave Adam is very helpful, he knows exactly what is needed to satisfy service warming customer service by Dave Adam is very helpful, he knows exactly what is needed to satisfy service More

They are always on time and my car is sparkling when it is returned. So happy! They do all my service from oil changes to broken mirrors. is returned. So happy! They do all my service from oil changes to broken mirrors. More

Michael Kuznetz I just want to thank him for being my advocate through service on my vehicle. He took all the stress on dealing with my warranty made sure I would be satisfied when I needed a transmissi advocate through service on my vehicle. He took all the stress on dealing with my warranty made sure I would be satisfied when I needed a transmission to be replaced. He made sure I was not going to be without a vehicle through the process. Step by step in touch with me and reassured me there were no gray areas. I want him to be reconized for his honesty, and excellent customer service. More