Scott Clark Honda
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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What a disappointment! What a disappointing experience buying a car from Scott Clark Honda. I will say that Sam, who phoned me about a car she thought I would be interested What a disappointing experience buying a car from Scott Clark Honda. I will say that Sam, who phoned me about a car she thought I would be interested in, was excellent! And I like the car. A pretty sky blue Infiniti G37 hardtop coupe. I just wish I had bought it from another dealership. I visited Scott Clark Honda three separate times looking at different cars. My first visit the salesperson was very unpleasant. My second visit the salesperson was very nice, but never bothered to call me back about a critical question that he couldn't answer since it wasn't a Honda (certainly understandable that he didn't know right off). Cost him a sale though by never following up. My final visit I bought a car. Victor was very nice. Any concern I voiced he had a stock answer, "We can take care of that." Scratches? "We can buff those out." No owners manual? "I will make sure you get one." Funny how he disappeared once I signed. I tried following up with two different emails and two different phone calls to Victor and then the sales manager I dealt with, Glenn to try and get an owners manual. Apparently the manuals aren't cheap ($200-$300). No response to any of my attempts. I suppose I didn't matter anymore. Of course, I will never recommend them to anyone, so maybe I do matter more than they think. Silly me for taking Victor on his word when he said he would make sure I get an owners manual. I would of course be willing to provide a follow up to this recommendation if they would make good on their promise. So disappointing. More
Excellent Service 5-10-17 Steve Beck answered clearly several questions I had. We discussed the work that needed to be done and were in agreement. The job was handled in a Steve Beck answered clearly several questions I had. We discussed the work that needed to be done and were in agreement. The job was handled in a timely manner and completely satisfactorily. I was quite pleased with the entire experience! More
Excellence Employees friendly, courteous, informative, helpful and totally professional. Service is efficient and waiting area is clean and comfortable. Don't Employees friendly, courteous, informative, helpful and totally professional. Service is efficient and waiting area is clean and comfortable. Don't know what else I can tell you, you know your people are the best and I agree. More
Quick emergency key made!!! Great crew assisted in making us a new my for our odyssey. Service reps were all very cordial, social and made the whole ordeal enjoyable. Also the Fr Great crew assisted in making us a new my for our odyssey. Service reps were all very cordial, social and made the whole ordeal enjoyable. Also the French vanilla mocha was super good 😬 More
All around great experience Called same day and made apppointment to have my 2017 accord sport serviced for the 1st time and was in and out in under one hr which is less than wh Called same day and made apppointment to have my 2017 accord sport serviced for the 1st time and was in and out in under one hr which is less than what Anthony originally told me I'd be there! More
excellent Prompt service, timely in getting my car in to be serviced. Attention to details, friendly and knowledgeable Great waiting area and great accommodat Prompt service, timely in getting my car in to be serviced. Attention to details, friendly and knowledgeable Great waiting area and great accommodations.Friendly people. More
Very helpful and great service Robby helped me as soon as i pulled into the bay he was very helpful and polite. He wanted to make sure i was happy with the service amd the service d Robby helped me as soon as i pulled into the bay he was very helpful and polite. He wanted to make sure i was happy with the service amd the service didn't take very long which helped a lot More
Great Service Department Prompt check in by Will, I was provided a way to send a message to him directly via text while my car was being serviced. The wait was very reasonable Prompt check in by Will, I was provided a way to send a message to him directly via text while my car was being serviced. The wait was very reasonable. I've always love my Honda cars and this dealership is no different! More
Customer service "A+" Our service Rep: Robert Headley went out of his way to explain what was needed to keep my 2006 Honda in tip top shape. The service was completed in a Our service Rep: Robert Headley went out of his way to explain what was needed to keep my 2006 Honda in tip top shape. The service was completed in a timely fashion and made sure we took advantage of specials offered by the service dept. Robert is very nice to work with and the reason we service all of our vehicles at Scott Clark Honda! More
Great service! Austin E. in the service center is the reason I will continue to have my car serviced at this location. He went out of his way to make sure that my ca Austin E. in the service center is the reason I will continue to have my car serviced at this location. He went out of his way to make sure that my car is in the best condition possible, even found a recall I didn't even know about and had that part replaced. More



