
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent quick maintenance service. I'm very satisfied with Steve service and a customer service staff. I know I can trust him to do a thorough job at the best price. That's what I like I'm very satisfied with Steve service and a customer service staff. I know I can trust him to do a thorough job at the best price. That's what I like the most about him. This past service was very quick as well. More
Never seem to amaze me Hands down the service team here is amazing. Dropped my car off after hours. The next day Pete contacted me and disclosed nature of repair and timefr Hands down the service team here is amazing. Dropped my car off after hours. The next day Pete contacted me and disclosed nature of repair and timeframe it would take. He scheduled for me to pick up a rental that evening. My car was finished before the original stated time and is now running just like new again More
Quick We were early for appointment but they took us right in . Took about a hour usually takes hour and half.. we drive over hour for our service We were early for appointment but they took us right in . Took about a hour usually takes hour and half.. we drive over hour for our service More
Toyota service It was a pleasure working with Steve The service center was well kept... I was greeted by Steve as soon as I came in . He has a friendly nature ,prov It was a pleasure working with Steve The service center was well kept... I was greeted by Steve as soon as I came in . He has a friendly nature ,provided me options and timely updates More
Fast and friendly I did the research and I see that the salesman is knowledgeable and fast. I was looking for information and maybe to get numbers for a truck and inste I did the research and I see that the salesman is knowledgeable and fast. I was looking for information and maybe to get numbers for a truck and instead they gave me a way better interest rate than my bank and I walked out with a truck I have been wanting More
Brand new car needed new tire. My car that I drove off the lot two months ago needed a new tire. I didn’t have road hazard so I was going to have to pay for the tire. The didn’t hav My car that I drove off the lot two months ago needed a new tire. I didn’t have road hazard so I was going to have to pay for the tire. The didn’t have the tire in stock, wouldn’t price match, and if I ordered it and found a better price elsewhere, I was told “they will charge me for the tire”. I have bought several cars there and have the upgraded warranty, and they refused to price match or waive labor. Ironic that I can get a free balance and rotation... unless I am buying a new tire. Then they are going to charge me for it. I will always buy a car from Jimmy and Glenn. I will never ever go to their service department ever again. No customer service. No desire to appreciate loyal customers. And they don’t carry parts for cars on their lot. I went to Firestone and was still mad about how unhelpful and rude Steve was so Firestone gave me 10% off. They just earned my business for life. More
Wonderful all around We went to see what they could do, and ended up leaving with our dream car. They were able to get us out of a negative equity situation and into a bra We went to see what they could do, and ended up leaving with our dream car. They were able to get us out of a negative equity situation and into a brand new highlander which is perfect for our family! They showed us all the options, were great the entire process explained everything well and I truly cannot say enough about how wonderful they were. Everyone was friendly and helpful, but a special shout out to our sales representative Jeff Lusk for his commitment to seeing we got in our dream car at the right price. Thank you Scott Clark Toyota! More
Previous appointment was very unsatisfactory. We were given a quote for parts and labor that was not needed and would not have fixed the issue. For this appointment, Steve was very prompt, professiona given a quote for parts and labor that was not needed and would not have fixed the issue. For this appointment, Steve was very prompt, professional and took great care to ensure our experience went smoothly. The service was for the airbag replacement recall by Toyota. More
Excellent Scott Clark dealership treated us very well. Frank Beruglia communicated and responded professionally through email, text and phone calls and made t Scott Clark dealership treated us very well. Frank Beruglia communicated and responded professionally through email, text and phone calls and made the car buying smoothly. More