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Scott Clark Toyota

Matthews, NC

4.6
4,653 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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13052 E Marie Garris Rd.

Matthews, NC

28105

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Showing 4,653 reviews

May 08, 2019

Consistency In Care My vehicle has always been serviced by the same service manager. That consistency in care gives me enormous satisfaction and confidence to continue b More

by Honda Driver 2005
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019

Excellent Service Mary Feaster, Service Adviser, was excellent in providing prompt service for me. I needed to be out within an hour and she was able to accomplish thi More

by DorisS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Feaster
May 08, 2019

Great Service Department The service department facility is meticulously clean and has great WiFi access. Everyone I encounter is professional and friendly. I have always ow More

by Prius V
Customer Service
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Recommend Dealer
Yes
Employees Worked With
May 08, 2019

Repair under warranty Billy in service was awesome in assisting us with repairs on on Toyota Tacoma. Billy continues to look out for us to make sure all our needs are satis More

by Tucker
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
May 08, 2019

Awesome! They are very well organized in the manner in which the process of service begins and ends. Just can't say enough about the service team. More

by 0815Trinket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Carroll, Mike McClaskey, Steve Vadala
May 07, 2019

Great service I was greeted promptly and had the car in service in a matter of minutes. As well my service advisor, Steve Vadala, informed me of a factory call back More

by Mike
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Steve Vadala
May 07, 2019

Excellent service Fast friendly service that has always done a great job every time I've had my 2007 4 Runner serviced. I would highly recommend Scott Clark's Toyota S More

by 4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
May 06, 2019

Always A Great Experience Marshall Moore always does a great job getting me in and out quickly. Explanation of work to be performed is clear and any changes are communicated. H More

by DaveC
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

I had a great experience. Your service representative Joey Carroll makes sure my visits are very pleasant. Because of his quick responses and detailed information,to any concer More

by KP
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Carroll
May 06, 2019

I am not happy with Recent service performed. On May 2 I took my vehicle in for service which was required at 40,000 miles . I arrive on time they took my vehicle into the back and stated that p More

by Tcap17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Carroll, Craig Rose, Mike McClaskey, Brandon Beck
Jun 10, 2019 -

Scott Clark Toyota responded

Tcap17, Thank you for taking the time to write your review! I am sorry to hear about this issue that you had on your visit. I would like to try and help you with this situation if you have a chance to message me back on here so that I may find out the name the vehicle is under. Thank you, Stuart Phelps Director of Brand Development Scott Clark Auto Group

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