Scott Clark Toyota

Always great service! The service I receive is always top notch...from service to rental to cashier. Archie is hands down the best service manager. He makes sure I'm well t The service I receive is always top notch...from service to rental to cashier. Archie is hands down the best service manager. He makes sure I'm well taken care no matter what the situation. I fully trust him to provide the best guidance regarding needed repairs. More

Terrible communication Placed a pre order for a vehicle through this dealer and even put a deposit down. It was supposed to arrive on 4/11 and was pushed to 4/25 after I sig Placed a pre order for a vehicle through this dealer and even put a deposit down. It was supposed to arrive on 4/11 and was pushed to 4/25 after I signed all the papers. This was again pushed back to 4/29. I had to call multiple times to even find out what was going on. The salesman told me one story and the manager told me another. Found out later that the initial vehicle I placed a deposit on was sold to someone else. It's very frustrating that they kept giving me inaccurate information. I didn't mind the wait as much as the poor communication. I'll be taking my business elsewhere from now on and you should too if you want transparency and a team that communicates accurate information. More

Excellent attention As always, Mary Feaster is an excellent advisor. This service time, Mary advised me on the type of new tires best for safety, etc. Also assisted me As always, Mary Feaster is an excellent advisor. This service time, Mary advised me on the type of new tires best for safety, etc. Also assisted me with the use of your shuttle service to save me some time. Mary Feaster is very professional and knowledgeable in explaining automotive issues. THANKS! More

Excellent Service Again! Have received excellent service at Scott Clarks Toyota for the past 14 years. My service manager, Crystal, has always been forthright in identifying j Have received excellent service at Scott Clarks Toyota for the past 14 years. My service manager, Crystal, has always been forthright in identifying just what service is needed now and what service can be done later. Her attitude of always being helpful and straightforward has kept me coming back to have my several Toyotas serviced! More

Service visit I am really glad that I found Marshall Moore at your deanship, I like the way he takes care of me for the service of my Toyota Highlander. I am really glad that I found Marshall Moore at your deanship, I like the way he takes care of me for the service of my Toyota Highlander. More

OUTSTANDING!!!!!! Mr. BILLY CARROLL has always provided EXCELLENT service to our entire family MANY THANKS!!! Ron and Nancy Wise. (I would also like management to know Mr. BILLY CARROLL has always provided EXCELLENT service to our entire family MANY THANKS!!! Ron and Nancy Wise. (I would also like management to know the reason we have bought several autos from SCOTT CLARK is because of MR CARROLL!!!!!) Would also like to give Mr JIMMY CLINE a thumbs up for help in our purchases the last few years! More

Battery gone wrong My 2017 Highlander didn't start one morning and I couldn't understand why. I called Wesley Rasmussen to make an appointment to bring my car in to be My 2017 Highlander didn't start one morning and I couldn't understand why. I called Wesley Rasmussen to make an appointment to bring my car in to be checked. I thought it might be electrical but found out that the positive battery cable was loose. Wesley solved the problem even before my vehicle was taken back to the shop. I lifted the hood and told him what I did and Wesley was the one that noticed the cable was loose. He still wanted to make sure that was the only problem. Wesley ALWAYS steps up to the plate and makes me feel like I'm his only customer. He's friendly, professional and takes good care of me every time I come to Toyota to have my car serviced. This is my first Toyota and so far I'm very impressed with my vehicle and the service I receive thanks to Wesley! More

Good work on last service Good work is done at this location. The only downside is wait time. I do realize that some jobs take longer than others but some easier jobs should Good work is done at this location. The only downside is wait time. I do realize that some jobs take longer than others but some easier jobs should be pushed to the front no matter the wait time. I did notice this time while waiting that customers that came in after I did were leaving with their cars assuming they just had easier things to repair. I went in for a low sounding horn. It was fixed in minutes but still had to wait 2 hours. More

Service Once again Crystal kept on top of everything, making sure I was contacted if necessary and got me back on the road as fast as possible. Once again Crystal kept on top of everything, making sure I was contacted if necessary and got me back on the road as fast as possible. More

Great A really great experience. Everyone is always friendly and helpful at Scott Clark Toyota. I have bought two cars there and have always been satisfied A really great experience. Everyone is always friendly and helpful at Scott Clark Toyota. I have bought two cars there and have always been satisfied with both sales and service. More