
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,659 reviews
Scott Clark didn’t deliver on their promise. I wanted heated seats they said we will order and install. So I bought the Lexus. Took it in and was given is rental. Said they would call me when re I wanted heated seats they said we will order and install. So I bought the Lexus. Took it in and was given is rental. Said they would call me when ready after four hours I returned. No call received They gave me my car and a piece of paper which read unable to install!! I’m outraged! Not one person called or would even tell me. Just read it on a piece of paper! More
A dependable service center to keep your vehicle at top peak- with good people like Nik Dyadchenko who graciously helped me this last visit! peak- with good people like Nik Dyadchenko who graciously helped me this last visit! More
Jose was great to work with, very professional, listened to our concerns and helped to make a good deal for us. Kannon treated us like our business with their company wasn't important and didn't matter to our concerns and helped to make a good deal for us. Kannon treated us like our business with their company wasn't important and didn't matter if we purchased or not, we were just a statistic not a customer. More
Great Job went beyond expectations Definitely will recommend him to others now and in thr future recommend him to others now and in thr future More
Patricia Tate was awesome and very professional. the dealership was extremely busy the weekend we bought the car and several mistakes were made the dealership was extremely busy the weekend we bought the car and several mistakes were made More
We bought our car at this dealership a couple months ago and Jose Hernandez and Javier were super helpful with our questions we had. Coming from Europe we were a bit confused with some handlings that were d and Jose Hernandez and Javier were super helpful with our questions we had. Coming from Europe we were a bit confused with some handlings that were different in the U.S. but the guys were very patient with us. We had some minor issues with the car and the Brand Warranty but Jose was incredible in helping. After giving a call he took our „problem“ in his hands and handled everything so we did not have to. He always reached out with information about the case and made sure we are on top of everything and satisfied. Really recommend this dealership and especially working with Jose Hernandez! More
Miss leading and really do not care about customers . They just want the sale an the can put you in a car you might not like in the long. Bring it back we will buy it back sure they Will ??? So much lying They just want the sale an the can put you in a car you might not like in the long. Bring it back we will buy it back sure they Will ??? So much lying its insane it would be nice to find a dealer that doesn't rip you off. More
Always get great customer service from Marshal. He explains what we need and why without trying to sell us unneeded items. We appreciate feeling cared for. He explains what we need and why without trying to sell us unneeded items. We appreciate feeling cared for. More
Awesome experience with Scott Clark Toyota. Nicky N. assisted me from start to finish with my vehicle purchase…very knowledgeable, professional, helpful, honest, friendly and an overall great g Nicky N. assisted me from start to finish with my vehicle purchase…very knowledgeable, professional, helpful, honest, friendly and an overall great guy. The dealership has very competitive prices and were easy to work with to finalize the deal. Will definitely do business with this dealership again in the future, top notch A+ service. More
BUYER BEWARE! !!! If I could give zero stars I would. First they told me I had to use their transport company, but failed to mention that that company was owned by !!! If I could give zero stars I would. First they told me I had to use their transport company, but failed to mention that that company was owned by the sales managers' wife. Next it took a week of phone calls to the dealership to get wire instructions. I had to threaten to cancel the deal before they sent them to me. Then the finance guy tried telling me I had to pay a higher than agreed to interest rate, when questioned he said it was only for "well qualified buyers". (I have a credit score of 844 and was putting more than half down.) He then tried telling me it was because I live in a different location even though Toyota.com says buyer location doesn't matter. Paperwork was finally sent to a notary, but the contract was wrong. The rate, term and payment were not the agreed amounts. Had to wait for another correction. They suggested I sign the delivered contract and let them amend it after the fact. I obviously declined. Vehicle finally arrived this morning with 136 more miles than the signed paperwork stated it had, and without any of the necessarydocuments that.show I actually own this car. Nothing about this dealership or the deal was pleasant except for my salesman Chris. He is the only reason I didn't walk away from the deal. I would definitely buy from him again, but not from this joke of a dealership. Their biggest concern at the end was "Are you going to leave us a bad review". I did get $500 back from them, but at this point it feels like a slap in the face. More