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Scott Clark Toyota

Matthews, NC

4.6
4,645 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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13052 E Marie Garris Rd.

Matthews, NC

28105

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Showing 4,645 reviews

July 10, 2018

Very well organized and very friendly customer interaction. Paul Moore is a great people person. He put us at ease from the beginning and did not make it about closing the deal and making a sale. My read was, i More

by DCrusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbey in Vehicle final checkout service. Excellent customer service skills. Beavo.
July 03, 2018

Great Purchasing Experience I usually hate trading and buying vehicles because of the salesman and dealership trying to get what is best for them. When I called Paul Moore about More

by bgharner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2018

Quick and Painless Service Steve explained all items that we're noted by the mechanic who service our vehicle. He told us that our tires although some wear, were not in need of More

by Love my Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
June 22, 2018

Great vehicle purchase experience! Paul was very helpful in assisting my husband and I in purchasing our new vehicles. Great customer service! He had the paperwork ready which ease in More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Responsive and Affordable Service! I had to have my car towed from the airport and decided to have it towed to Scott Clark after business hours. The service department took my info ove More

by Bill L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
June 20, 2018

Spend your money elsewhere Please get an educated sales rep. Two bad experiences with Scott Clark. Made an appointment, James called the day of my appointment to ensure that More

by Mell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James Perkins III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Mell responded

Thank you Stuart for reaching out to me. However, I respectfully decline contacting you. After driving for 30 mins on two different occasions to attempt to purchase a vehicle only to be shown something completely different is enough for me. There isn't anything left to discuss.

June 20, 2018

First Service Easy to make appointment; upon arrival Steve immediately approached my car, explainied what would be done and asked if I had questions. Car was comp More

by Ddnc63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
June 17, 2018

Scott Toyota Poor communication and typical bait and switch sale price. Was unable to meet or beat a written quote. I sent a long note to the GM but he did not res More

by robenjake
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Cline, George Hatzel, Step Williams
June 17, 2018

Best service, hands down! I was recommended this dealership by family members in NC. They gave me high hopes from the start and Paul Moore and other staff at Scott Clark’s did More

by m_ray7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2018

Great experience and service! Dealing with Paul Moore was great. He was very friendly, helpful and knowledgeable. He was also honest, patient with me and not pushy. You could te More

by nmknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Carrasquillo
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