
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,645 reviews
Very well organized and very friendly customer interaction. Paul Moore is a great people person. He put us at ease from the beginning and did not make it about closing the deal and making a sale. My read was, i Paul Moore is a great people person. He put us at ease from the beginning and did not make it about closing the deal and making a sale. My read was, it mattered that we found the product that satisfied US. In addition, Paul knew the Toyota truck product line, being an owner himself. He explained all of the details about each vehicle down to the clear coat under the door handles. When he found a defect in the coating on the hood, he made it personal to ensure it got repaired. We felt like a valued customer. We bought a Tundra because we love the Truck. Paul made the process much more enjoyable. Bravo Paul and Scott Clark Toyota. More
Great Purchasing Experience I usually hate trading and buying vehicles because of the salesman and dealership trying to get what is best for them. When I called Paul Moore about I usually hate trading and buying vehicles because of the salesman and dealership trying to get what is best for them. When I called Paul Moore about purchasing a Honda Odyssey and trading in my truck it was the most enjoyable times I have had purchasing a vehicle!!!! Thanks Paul!!! More
Quick and Painless Service Steve explained all items that we're noted by the mechanic who service our vehicle. He told us that our tires although some wear, were not in need of Steve explained all items that we're noted by the mechanic who service our vehicle. He told us that our tires although some wear, were not in need of replacement right away. More
Great vehicle purchase experience! Paul was very helpful in assisting my husband and I in purchasing our new vehicles. Great customer service! He had the paperwork ready which ease in Paul was very helpful in assisting my husband and I in purchasing our new vehicles. Great customer service! He had the paperwork ready which ease in the smooth transition. More
Responsive and Affordable Service! I had to have my car towed from the airport and decided to have it towed to Scott Clark after business hours. The service department took my info ove I had to have my car towed from the airport and decided to have it towed to Scott Clark after business hours. The service department took my info over the phone and I didn't need to accompany the vehicle. The next morning, Steve called me with the recommended services to get the car back on the road. I was back behind the wheel later that day at a cost much less than I originally expected. Bravo to Steve and the entire Scott Clark service team! More
Spend your money elsewhere Please get an educated sales rep. Two bad experiences with Scott Clark. Made an appointment, James called the day of my appointment to ensure that Please get an educated sales rep. Two bad experiences with Scott Clark. Made an appointment, James called the day of my appointment to ensure that I was coming. When I got there, he advised the vehicle was sold. Month later, on a car website found another car. Unfortunately, Scott Clark again. I decided to give it another shot. Needless to say, same story. No car. The best part, Sales Rep attempted to blame me. So the customer is the blame for Scott Clark having a posting of a vehicle thats not at the dealership? I will gladly pay Hendrick an extra 2k. More
First Service Easy to make appointment; upon arrival Steve immediately approached my car, explainied what would be done and asked if I had questions. Car was comp Easy to make appointment; upon arrival Steve immediately approached my car, explainied what would be done and asked if I had questions. Car was completed in a timely manner. Very happy with process from start to completion!!! More
Scott Toyota Poor communication and typical bait and switch sale price. Was unable to meet or beat a written quote. I sent a long note to the GM but he did not res Poor communication and typical bait and switch sale price. Was unable to meet or beat a written quote. I sent a long note to the GM but he did not respond. Another manager called but could not meet or beat the price. The internet sales manager said they would meet the price. They sold the truck to someone else.,They indicated they could get another truck but not meet Or beat the price. To many sales people lurking outside the store like vultures . More
Best service, hands down! I was recommended this dealership by family members in NC. They gave me high hopes from the start and Paul Moore and other staff at Scott Clark’s did I was recommended this dealership by family members in NC. They gave me high hopes from the start and Paul Moore and other staff at Scott Clark’s did not disappoint! I was in contact with Mr. Moore for about a week before actually going to the dealership. He worked hard to find me exactly what I wanted and more. He then worked harder to get me the absolute best deal possible. I drove for more than three hours to get to the dealership and it was well worth it! I am thrilled over how much money I saved, but even more impressed by the customer service. I was treated with respect and kindness from the moment I came on the lot, and that is saying a lot coming from a young woman in her 20s. I have already been recommending friends and family to Paul Moore. I can say with the utmost confidence that when it comes time to buy a vehicle again in the further that I will most definitely be a returning customer. More
Great experience and service! Dealing with Paul Moore was great. He was very friendly, helpful and knowledgeable. He was also honest, patient with me and not pushy. You could te Dealing with Paul Moore was great. He was very friendly, helpful and knowledgeable. He was also honest, patient with me and not pushy. You could tell that he enjoyed his job. More