Scott Clark Toyota

Roy and Justin are awesome! Incredibly helpful, knowledgeable and understanding of what k needed completed. They’re awesome Incredibly helpful, knowledgeable and understanding of what k needed completed. They’re awesome More

Honest, courteous, helpful folks. Went to look at a used vehicle late in the day when I’m sure folks were ready to go home but they stayed and got everything done to make our experien Went to look at a used vehicle late in the day when I’m sure folks were ready to go home but they stayed and got everything done to make our experience as seamless as possible. The vehicle had a small windshield crack which we had not even noticed and they made arrangements to have it repaired the next business day so we could pick up our truck with minimal delay. More

Staff are knowledgeable, courteous and very helpful. I have been a customer for 22 years and would not go anywhere else!! I have been a customer for 22 years and would not go anywhere else!! More

Dan was great—was told when scheduling appt the wait time would be 90 minutes—was out in less than 40 minutes—fantastic!! would be 90 minutes—was out in less than 40 minutes—fantastic!! More

Paul Moore is the best in brong professional and completing all details. He is very good with customer service completing all details. He is very good with customer service More

Its a dealership but the service department is good. They offer lifetime front brakes. The dealership has a shuttle that will take you home if you live within 15 miles. They offer lifetime front brakes. The dealership has a shuttle that will take you home if you live within 15 miles. More

Fantastic customer service and professional demeanor. The showroom was clean and employees were all friendly The showroom was clean and employees were all friendly More

Took my car in for an oil change and tire rotation. Service overall was great! Thanks and a big shout out to service manager Pete for the good experience. Service overall was great! Thanks and a big shout out to service manager Pete for the good experience. More

My wife called to schedule an appointment for our 2007 Toyota Tundra and told them the serpentine belt needed to be replaced. She was told because of the age and mileage of the vehicle they couldn't work Toyota Tundra and told them the serpentine belt needed to be replaced. She was told because of the age and mileage of the vehicle they couldn't work on it, but since we had been there before they would work on it. They wanted to do a diagnostic for over a hundred dollars and she informed them it was not needed. My wife stated that they had written down that the truck was "running ruff." We had changed the serpentine belt before and it took us 15 minutes not counting the time we spent going back and forth to the store for the right tools. An older woman at the dealership was assisting and had no clue as to the pricing and what the issue was. I asked to speak with her on the phone and was told that it would be 3-4 hours for service and to replace the belt would cost over $700 to replace. She stated that a certified Toyota technician had to change it. I informed her that it should take them 5 minutes to change and she was unable to explain why it would cost over seven hundred dollars to put on. The older woman became upset and refused to speak with me any further. I have had my Tundra for over 17 years and a loyal customer bragging about my Tundra. After this experience I will have to go with another brand. So disappointed in Scott Clark and customer service. Toyota great reliability, horrible customer service and over priced repairs. Do better Mr. Clark, I'm sure you see all the negative reviews and you still refuse to do anything about it. Will never visit Scott Clark Toyota or Scott Clark anything again. Thank God we have the ability to take our business elsewhere. More

Very competitive pricing for the vehicle I was purchasing, but the purchase was dysfunctional. After closing the deal we still had to wait a couple hours before finishing with the finance departme purchasing, but the purchase was dysfunctional. After closing the deal we still had to wait a couple hours before finishing with the finance department because there seemed to be consistent miscommunication between the sales and finance team, which could have stemmed from being under staffed. Additionally did not seem completely customer focused. Overall the process seemed disorganized. More