Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I had a very frustrating experience with Scott Clark Toyota that other buyers should be aware of. I inquired about a 2020 Jeep Wrangler that was listed at $17,464. Before moving forward, I did exactl Toyota that other buyers should be aware of. I inquired about a 2020 Jeep Wrangler that was listed at $17,464. Before moving forward, I did exactly what any responsible buyer should do—I spoke directly with their eCommerce salesperson and also with a sales manager. During those conversations, I specifically asked if the price was accurate and whether it might change. I was clearly told the price was correct, and the manager even explained that they price vehicles aggressively because of their high sales volume. Based on those confirmations, I spent time reviewing the Carfax, discussing the vehicle with my wife, and waiting on the inspection report and video that their team said they would provide. The very next day, the price increased by roughly $10,000. When I followed up, I was told that the original price could not be honored because I hadn’t completed a deal the day before—even though I had been actively working with their team and was waiting on the inspection information they told me was needed before moving forward. To their credit, they later came back with a revised offer, but it was essentially aligned with market pricing and did not reflect the fact that the original price had been explicitly confirmed by both a salesperson and a manager. I understand that pricing errors can happen. What’s disappointing here is the lack of transparency and communication—especially after I made a point to confirm the price directly before investing time in the process. If you’re considering buying from this dealership, I would strongly recommend getting everything in writing immediately and being aware that pricing may change, even after verbal confirmation from their team. More
Easy to schedules. Prompt and efficient Service. Everything was very professional and I was happy with the service. Prompt and efficient Service. Everything was very professional and I was happy with the service. More
Very good service. Wait time was shorter than expected, staff was friendly and knowledgeable. Convenient location Wait time was shorter than expected, staff was friendly and knowledgeable. Convenient location More
Professional,long wait though just for an oil change ,the service experience has changed,everything was ok considering service experience has changed,everything was ok considering More
Andrew my salesman was very professional and upfront. I will definitely be using him again. I will definitely be using him again. More
Archer Newton always takes care of my Toyotas for me I drop it off he calls me when it’s ready Excellent Service 🇺🇸 drop it off he calls me when it’s ready Excellent Service 🇺🇸 More
Another very good experience at Scott Clark Toyota. I just took my FJ Cruiser in for new tires, rear brakes and a front end alignment. Their prices were competitive and I couldn’t be happier with their I just took my FJ Cruiser in for new tires, rear brakes and a front end alignment. Their prices were competitive and I couldn’t be happier with their service. Laney Glosson is by far, the best service advisor that I have ever dealt with. She is always very accommodating and her customer service is outstanding. I bought this vehicle new from Scott Clark Toyota in 2014. They have provided 100% of the service on my vehicle and I have no desire to change that. Very happy customer! More
We received great service from Bobby. He found the perfect car for me AND delivered it to my home. It doesn't get much better than that! He found the perfect car for me AND delivered it to my home. It doesn't get much better than that! More
Pete was exceptional, above and beyond. Excellent communication. Also loved the fact that you washed the car Excellent communication. Also loved the fact that you washed the car More
Awesome customer service! Archie, Lola and the receptionist! I only take my Toyota to Scott Clark Toyota! They rock! Archie, Lola and the receptionist! I only take my Toyota to Scott Clark Toyota! They rock! More








