Scott Clark Toyota

Took care of my son and his Tacoma We sent my 16 year old to Scott Clark's Toyota City for his first "solo" visit to have the 55k service done on the 2013 Tacoma PreRunner he drives. Th We sent my 16 year old to Scott Clark's Toyota City for his first "solo" visit to have the 55k service done on the 2013 Tacoma PreRunner he drives. The appointment was scheduled with Marshall Moore, who knows this Tacoma well. The service techs had my son's vehicle in and out in good time, completing the oil/filter change and tire rotation. They also tightened the parking brake cable, as the standard vehicle safety check showed the rear brake pads are close to time for replacement. Marshall explained to my son that this can safely wait until the next 5k service visit, so we can prepare for the expense. We like this advanced warning, and no-pressure-no-nonsense approach to safety and maintenance we have come to expect from Scott Clark's service department, which we have found to be the norm throughout our ownership experience with our 4 vehicles purchased and serviced there since 2002. We also appreciate the respect shown by Marshall toward our son In helping us teach one more "life lesson:" take care of the machine, and you will be rewarded with its long service. More

My visit on 12/22 Great customer service. The service manager was very knowledgeable and patient. He explained the issues to me with a lot of clarity and offered the di Great customer service. The service manager was very knowledgeable and patient. He explained the issues to me with a lot of clarity and offered the different options that I should consider. More

Great Service I was met immediately upon entering the dealership. Harold was patient as I considered my two choices of interests. Once I made my decision, he worke I was met immediately upon entering the dealership. Harold was patient as I considered my two choices of interests. Once I made my decision, he worked to ensure that I got what I wanted. More

Scott Clark Toyota Service of my Sienna Archie is the best and has always been so. I have purchased 7 vehicles from Scott Clark and Archie Newton has always been in charge of servicing my ca Archie is the best and has always been so. I have purchased 7 vehicles from Scott Clark and Archie Newton has always been in charge of servicing my cars. We have not gone anywhere else since we bought our first car from them. More

Crystal Kush rocks . So my wife brought her 2009 Sienna van to the shop because it needed some TLC. Crystal was knowledgeable professional and did an exceptional job. . So my wife brought her 2009 Sienna van to the shop because it needed some TLC. Crystal was knowledgeable professional and did an exceptional job. When the car was not ready due to mechanical issues she took care of us. I have nothing but respect for this young lady and the way she treated us as customers at Scott Clark Toyota City. Will be loyal customers for life!! More

Scott Clark's Toyota Service Department Is Awesome! Once again, the service department at Scott Clark's Toyota knocks it out of the park! We have been bringing our vehicles to Crystal Kush for the past Once again, the service department at Scott Clark's Toyota knocks it out of the park! We have been bringing our vehicles to Crystal Kush for the past decade. She is what makes every visit a great experience! If you need to take your Toyota in for service, take it to Crystal at Scott Clark's Toyota...you won't be disappointed! More

Justin in servuce Justin was great and very honest in what was needed for my car repair. They were quick and courteous. I Will definitely be going back. Justin was great and very honest in what was needed for my car repair. They were quick and courteous. I Will definitely be going back. More

Warranty work Great service!!!! After service engine light coming on a couple times the team took the time and went the extra mile to make sure the issue was compl Great service!!!! After service engine light coming on a couple times the team took the time and went the extra mile to make sure the issue was completely fixed. When there were issues getting the warranty company to cover it they made sure it was taken care of. JD and team were wonderful and tried to minimize my time impact to ensure the problem was taken care of. Highly recommend them. More

Customer for Life Great Customer service! No hard sale and very helpful service center! Will buy next car there! I recommend to all my Charlotte friends! Thank you! Great Customer service! No hard sale and very helpful service center! Will buy next car there! I recommend to all my Charlotte friends! Thank you! More

Nice people, but tire light still on Went in for 50K service. All the people I dealt with were very pleasant. Amanda reviewed the items being done that day. I just wish they had reset my Went in for 50K service. All the people I dealt with were very pleasant. Amanda reviewed the items being done that day. I just wish they had reset my tire pressure light, especially since I called this out in the appointment and day of. It's still on. Plus, they didn't ask nor did they run my car through the wash. I assume all the important items were completed as detailed on my ticket. More