Scott Clark Toyota

I was rushed into a purchase. My sales associate didn't even show me the final numbers before sending me to the finance office and they did not honor prices that were posted onlin My sales associate didn't even show me the final numbers before sending me to the finance office and they did not honor prices that were posted online. The finance agent wouldn't answer any questions without a supervisor and answered several personal calls instead of explaining what was happening and how the warranties worked. The dealership also enrolled me with a predatory loan company without disclosing any of the fees associated. They would not explain how I could get financing through my personal bank or any of the options I had even though I have excellent credit and no debt. On top of all of this I had to immediately get a sensor replaced on the car the next day which I had asked several times to make sure that I wouldn't need to because a warning was flashing during the test drive. They also charged me 400 dollars for a second set of "new" keys that came with a low battery and a stuck compartment. More

My service advisor Marshall Moore is always very helpful and kind and listens to my concerns. and kind and listens to my concerns. More

Great Customer Service, Emma was awesome, I would highly recommend. It was clean and everyone was friendly. recommend. It was clean and everyone was friendly. More

Archie Newton is Fanta! !! He is always helpful and makes excellent suggestions. Always happy there !! He is always helpful and makes excellent suggestions. Always happy there More

My first scheduled maintenance thru Toyota Care was done here recently. The Service Advisor -Kevin was a delight to work with. I would continue my maintenance here if only I would not need to go back to Ann here recently. The Service Advisor -Kevin was a delight to work with. I would continue my maintenance here if only I would not need to go back to Ann Arbor,MI More

Exceptional service from Christine McCall! Professional, attentive to details, and highly efficient. Seamless experience and Kudos to the entire team! Great job!!! Professional, attentive to details, and highly efficient. Seamless experience and Kudos to the entire team! Great job!!! More

Very professional & courteous . The Staff is always helpful in answering my questions. I was in and out with the quickness. The Staff is always helpful in answering my questions. I was in and out with the quickness. More

M. More the best. Great service. Just as I expected. Comfortable waiting area. Good people. Comfortable waiting area. Good people. More

Trustworthy, efficient and fairly priced. Been dealing with them over20 years. Marshall has been my Service advisor and is very helpful and thorough!! Good firm. Been dealing with them over20 years. Marshall has been my Service advisor and is very helpful and thorough!! Good firm. More

If I could give 0 stars I would. The service was fine but when attempting to pick up my car they couldn’t find my car or the keys. Someone could have easily stolen anyone’s car for a The service was fine but when attempting to pick up my car they couldn’t find my car or the keys. Someone could have easily stolen anyone’s car for a matter of fact. Was late to my job interview because of this. Never going back here again. More