
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Sales department is great, service not so much. My 2020 RAV4 Hybrid Ltd has 24,000 miles on it and has a lot of road noise (more by far than our 2013 Toyota). In spite of that the Scott Clark servi My 2020 RAV4 Hybrid Ltd has 24,000 miles on it and has a lot of road noise (more by far than our 2013 Toyota). In spite of that the Scott Clark service department say they do not hear it and recommend an alignment as a solution. Really! More
As an older lady, I depend heavily on the honesty and dependability of those in whom I entrust the care of my vehicle, I think I have found that at the Scott Clark Toyota Dealership, and Roy Angus as my dependability of those in whom I entrust the care of my vehicle, I think I have found that at the Scott Clark Toyota Dealership, and Roy Angus as my Service Manager. Eventhough the dealership is a considerable distance from my home, I gladly drive the distance for the excellent care that I receive from everyone there. Thanks so much. More
They didn’t honor the purchase price when the lease ended. Of course they should include fees and taxes, but you can’t change the purchase price on the agreement. We will never buy a Toyota car again! ended. Of course they should include fees and taxes, but you can’t change the purchase price on the agreement. We will never buy a Toyota car again! More
Every time I have been to the service department I have been greeted with smiles and happy to take care of my problem. The wait time has always been what they tell me it will be. Great service Dept. It is been greeted with smiles and happy to take care of my problem. The wait time has always been what they tell me it will be. Great service Dept. It is run professionally. More
The dealership itself was ok. I was disappointed with the salesman. I test drove one car, but he returned with paperwork for another car. So not cool. I was disappointed with the salesman. I test drove one car, but he returned with paperwork for another car. So not cool. More
He literally yelled at my wife. Zero professionalism and a coward. We have spent thousands in trust at Scott Clark. My wife (mechanic by blood) questioned a replacement of rotors be Zero professionalism and a coward. We have spent thousands in trust at Scott Clark. My wife (mechanic by blood) questioned a replacement of rotors because the service ticket said that they machined them (which is not what we paid for). Well this is MY DAUGHTERS car and Petey got called up to deal with my irate wife because he would not sacrifice $35 for assistance with a clearly visible nail in the tire that the rotor replacement and inspection should have caught. Pete threatened my wife, yelled and tried to intimidate her. Over… wait…… $35. (We have spent Thousands): I’m glad I wasn’t there Petey, we would have had a different conversation. I pray that I run into you someday. Glad to know you name though. More
Greeted quickly. Listened to what needed to be done and answered all my questions respectful. Listened to what needed to be done and answered all my questions respectful. More
Kevin gave us excellent service, friendly and efficient explanation of the service performed on our 2021 Toyota Highlander. Appreciated the car wash given at the end of the car service. explanation of the service performed on our 2021 Toyota Highlander. Appreciated the car wash given at the end of the car service. More
Great dealership to work with. Billy Carroll is my service writer and I rely on his knowledge and professionalism keeping our vehicles running in top shape. Billy Carroll is my service writer and I rely on his knowledge and professionalism keeping our vehicles running in top shape. More